Septeo
HR-software
SupportmedewerkerHRsoftware
“Support medewerker HR-software at Septeo. Skills: Customer support, HR software, Communication. Answer customer questions via phone and email. Register requests via ticketing system”
What You'll Achieve.
Provide impeccable customer service; Achieve high customer satisfaction
Industry & Context.
Problem verification; Solution provision
What They're Looking For.
Must Have
Strong interest in HR, Enthusiasm for technology, Fluent French, Good Dutch and English (min. B2), Excellent communication skills, Service-oriented, Customer-friendly, Organized, Ability to prioritize, Attention to detail, Accurate work, Team-oriented attitude, Discrete and professional approach
Nice to Have
Experience in a customer-facing or HR-related role, Passion for human resources, Passion for digitalization, Passion for software implementation
What You'll Do.
Answer customer questions via phone and email
Register requests via ticketing system
Analyze and process customer requests
Resolve simple customer questions
Adjust system settings
Forward complex requests
Ensure SLA compliance
How You'll Work.
Team & Collaboration
Work in a close and supportive team; Help colleagues with questions or challenges
Communication Scope
Excellent communication skills; Good listening skills
Applying for this Support medewerker HR-software role?
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