Five Below
Retail
SupportLeadPT
Neural analysis suggests this role is
optimal for Lead candidates.
“Support Lead PT at Five Below. Skills: Sales, Customer service, Team leadership. Assist customers with product selection. Process sales transactions accurately”
What You'll Achieve.
Meet or exceed sales goals; Enhance customer satisfaction
Industry & Context.
Customer issue resolution
What They're Looking For.
Must Have
1 year of experience in retail sales, High school diploma or GED
Nice to Have
Previous lead or supervisory experience, Experience with point-of-sale (POS) systems
What You'll Do.
Assist customers with product selection
Process sales transactions accurately
Maintain store appearance and organization
Achieve sales targets
Train and mentor new sales associates
Open and close the store
How You'll Work.
Team & Collaboration
Sales team
Communication Scope
Customer interaction
Full Job Description
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! **What does the Support Lead do?** Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to “Wow the Customer”, assist with front end operations, cash management, cleanliness, safety, and driving sales. **How do they do it?** As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Support Lead is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how! **_Wow the Customer_** : Put the customer first and make a difference in people’s lives ** _Unleash Passion_** : Check your ego at the door and do
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