Five Below
SupportLeadPartTime
“Support Lead Part Time at Five Below. Skills: Customer service, Management, Sales. Wow the customer through personal contact. Train crew on customer service”
What You'll Achieve.
Ensure crew members are Wowing the Customer; Ensure associates are performing duties effectively; Ensure items are quickly and efficiently placed on the sales floor; Ensure smooth daily operation; Improve associate performance; Boost sales by optimizing merchandising, staff performance, and customer service
Industry & Context.
Creative thinking
Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required), Move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet, Ascend/descend ladders in order to retrieve and put away stock, Kneel, bend, twist, and stoop, including in the stock room and on the sales floor, Remain in a stationary, upright position for 80% of the time
What They're Looking For.
Must Have
High School Graduate or equivalent, Minimum 1 years of management experience, Excellent verbal and written communication skills, Ability to multi-task, Creative thinking, Ability to maintain composure under pressure, Frequently operate cash register, Frequently move merchandise weighing up to 25 lbs, Frequently ascend/descend ladders, Frequently position self to kneel, bend, twist, and stoop, Frequently communicate and exchange information with customers on the telephone and face-to-face, Frequently move across the sales floor assisting customers, Ability to work a flexible schedule, Must be able to identify and discern email and print instructions, Must be able to remain in a stationary, upright position for 80% of the time
Nice to Have
College experience preferred
What You'll Do.
Wow the customer through personal contact
Train crew on customer service
Oversee daily activities of store associates
Assist with receiving and unpacking stock
Act as Manager on Duty
Manage opening or closing the store
Support onboarding and training of associates
Drive store sales and control expenses
Partner with store leadership team
Perform store maintenance
How You'll Work.
Team & Collaboration
Partner with the entire store leadership team
Communication Scope
Excellent verbal and written communication skills
Applying for this Support Lead Part Time role?
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