Five Below
SupportLeadPartTime
“Support Lead- Part Time at Five Below. Skills: Customer service, Sales, Communication. Greet and assist customers promptly. Understand and meet customer needs”
What You'll Achieve.
Driving sales; Achieve overall store and company objectives
Industry & Context.
Use basic information-gathering skills to solve problems; Resolve customer concerns; Offer alternative solutions
Move merchandise weighing up to 25 lbs, Place/remove merchandise up to a height of 5-10 feet, Ascend/descend ladders, Kneel, bend, twist, and stoop, Remain in a stationary, upright position for 80% of the time
What They're Looking For.
Must Have
At least 16 years old, Available to work a flexible schedule, Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices), Good communicator with the ability to engage with customers, Able to handle customer interactions and potential issues/concerns courteously and professionally, Use basic information-gathering skills to solve problems, Ability to learn procedural knowledge acquired through on- the-job training, Frequently operate cash register, Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet, Frequently ascend/descend ladders in order to retrieve and put away stock, Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor, Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations, Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise, Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required), Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures, Must be able to remain in a stationary, upright position for 80% of the time
What You'll Do.
Greet and assist customers promptly
Understand and meet customer needs
Promote store events and promotions
Resolve customer concerns
Communicate needs to management
Support team and company goals
How You'll Work.
Team & Collaboration
Collaborate with the team to achieve overall store and company objectives
Communication Scope
Good communicator with the ability to engage with customers; Communicate needs to management; Exchange information with customers and coworkers
Applying for this Support Lead- Part Time role?
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