ADCI

Software Development, Support Engineering, seller services

SupportEngineeringManager,RBS

₹23–35L ~AI est. Bengaluru, Karnataka, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Support Engineering Manager, RBS at ADCI. Manage team of engineers. Support tech platforms”

Industry & Context.

Software Development, Support Engineering, seller services
Problems you'll solve

Root cause fixes

What They're Looking For.

Must Have

5+ years managing engineers, 5+ years technical background, Excellent written communication, Excellent verbal communication

Nice to Have

Graduate or higher engineering degree, 2+ years partnering with stakeholders

What You'll Do.

Manage team of engineers

Support tech platforms

Full Job Description

Retail Business Services (RBS) supports Amazon’s Retail business growth WW through three core tasks. These are (a) Selection, where RBS sources, creates and enrich ASINs to drive GMS growth; (b) Defect Elimination: where RBS resolves inbound supply chain defects and develops root cause fixes to improve free cash flow and (c) supports operational process for WW Retail teams where there is an air gap in the tech stack. The Tech team at RBS develops automation that leverages Machine/Deep Learning to scale execution of these high complex tasks that currently require human cognitive skills. Our solutions ensure that information in Amazon's catalog is complete, correct and, comprehensive enough to give Amazon customers a great shopping experience every time. That's where you can help. This role would require to manage a team of engineers, who support and build parts of the scalable tech platforms. Work/Life Balance RBS Tech team puts a high value on work-life harmony. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and we encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring, detailed and constructive code reviews. We have casual coffee chats with Principal & Senior Engineers from RBS tech where you could have technical conversations around your work, technical challenges, suggestions, ideas and proposals and also seek advice and discuss about things outside work, like, life in general, your family, hobbies etc. We provide trainings to the employees through online learning platforms such

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