Amazon Connect Technology Services (Beijing) Co., Ltd.

Cloud Computing

SupportEngineeringManager,AWSInvoicingGlobalTax&Compliance

$550–850k ~AI est. Beijing, China FULL TIME
The Brief

“Support Engineering Manager, AWS Invoicing Global Tax & Compliance at Amazon Connect Technology Services (Beijing) Co., Ltd.. Skills: Cloud platform services, Data protection regulations. Lead a team of support engineers. Manage cross-border operations”

What You'll Achieve.

Reduce manual risk discovery; Increase automation; Maintain audit readiness

Industry & Context.

Cloud Computing
Problems you'll solve

Risk assessment; Root cause analysis

What They're Looking For.

Must Have

Bachelor's degree in Computer Science, Bachelor's degree in Computer Engineering, Bachelor's degree in a related technical discipline, Experience presenting complex technical information, Experience communicating with executives, Experience communicating with non-technical leaders

Nice to Have

5+ years leading technical support teams, Bachelor's degree in Engineering, Bachelor's degree in Information Systems, Experience driving projects to improve operations, Experience driving support-related processes, Fluent in English, Fluent in Chinese, Read fluently in English, Read fluently in Chinese, Write fluently in English, Write fluently in Chinese, Speak fluently in English, Speak fluently in Chinese

What You'll Do.

Lead a team of support engineers

Manage cross-border operations

Own strategy for mitigating personal information cross-border data

Ensure compliance with local data protection regulations

Partner with security assurance

Partner with service teams

Prioritize operational risks

Drive detection capabilities

Drive automation capabilities

Build accountability mechanisms

Evolve team capabilities

Reduce manual risk discovery

Maintain audit readiness

Partner with local regulatory bodies

Partner with third-party operators

How You'll Work.

Team & Collaboration

Partner with legal; Partner with security assurance; Partner with service teams; Partner with local regulatory bodies; Partner with third-party operators

Communication Scope

Present complex technical information; Communicate with executives; Communicate with non-technical leaders

Process & Methodology

Project management

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