ADCI HYD

Software Development, Support Engineering, operations

SupportEngineer,SCOTWWLongTermPlanningandForecasting

₹8–13L ~AI est. Hyderabad, Telangana, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Support Engineer, SCOT WW Long Term Planning and Forecasting at ADCI HYD. Skills: Forecasting, Planning, Support Engineering. Troubleshoot computer-identified alarms. Debug computer-identified alarms”

Industry & Context.

Software Development, Support Engineering, operations
Problems you'll solve

Troubleshooting; Debugging

Eligibility Requirements

On call

What They're Looking For.

Must Have

2+ years software development, 2+ years technical support, Experience scripting modern languages, Experience troubleshooting technical systems, Experience debugging technical systems

Nice to Have

Knowledge of web services, Knowledge of distributed systems, Knowledge of web application development, Experience troubleshooting hardware RAID, Experience maintaining hardware RAID, Experience troubleshooting software RAID, Experience maintaining software RAID, Experience with REST web services, Experience with XML, Experience with JSON

What You'll Do.

Troubleshoot computer-identified alarms

Debug computer-identified alarms

Evaluate computer-identified alarms

Perform software deployments

Perform software migrations

Automate routine operational tasks

Full Job Description

Supply Chain Optimization Technologies (SCOT) org is looking for Support Engineer to join the Long-Term Forecasting and Planning Team. We are a group that has fun at work while driving incredible customer, business, and environmental impact. We own highly scalable services that power worldwide customer demand, inventory, and cube forecasting. Your work will drive inventory and cube plans for millions of products across Amazon’s global fulfillment network and influence multi-billion-dollar build decisions. This program is building a brand-new forecasting platform that delivers coherent, accurate, global-scale predictions. We are backed by a strong leadership group dedicated to operational excellence that empowers a reasonable work-life balance. As an established, experienced team, we offer the scope and support needed for substantial career growth. Support engineers troubleshoot, debug, evaluate and resolve computer-identified alarms, perform software deployments and migrations, host management and automate routine operational tasks. The position requires a combination of strong troubleshooting, technical and communication skills and includes a mix of on call and operational tasks and may involve small-project software development work. Support Engineers also develop tools and automation to achieve human free operations. They use the right tool for the job, and modify software in a way that leverages the overall system architecture. If you have a strong Application Support background, are interested in growth and have passion to develop tools at large scale, this is the opportunity for you. About the team We are the LTPF team under Supply Chain Optimization Technologies (SCOT). SCOT is the name of a complex group of systems designed to make the best decisions when it comes to forecasting, buying, placing, and shipping inventory. Functionally these teams work together to drive in-stock, drive placement, drive inventory removal and manage the customer experience. Basic

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