SupportEngineer,SAPMM-eWM

## Accountabilities In this role, you will be responsible for providing expert-level support across SAP MM and eWM modules, ensuring the stability and efficiency of client systems in complex environments. Diagnose, troubleshoot, and resolve complex SAP MM and eWM issues using structured problem-solving approaches Provide remote functional support, guidance, and best-practice recommendations to global clients Support Brazil-specific localization requirements, including fiscal and tax-related processes such as Nota Fiscal and integrations Deliver fixes, enhancements, and workarounds for critical system defects in highly customized SAP environments Collaborate with clients daily to understand requirements and ensure high-quality service delivery Assist in configuration discussions and support integration across SAP modules and external systems Contribute to knowledge sharing, documentation, and continuous improvement of support processes Requirements This role requires strong hands-on SAP MM and eWM expertise combined with deep understanding of enterprise support environments and strong analytical capabilities. 5+ years of SAP experience with strong focus on MM and eWM modules Proven experience in SAP support, implementation, rollout, or production environments Strong knowledge of SAP integration, configuration, and troubleshooting in complex systems Experience supporting Brazil-specific localization processes (e.g., tax, Nota Fiscal, fiscal integrations) Familiarity with highly customized SAP environments (enhancements, user exits, Z programs) Strong problem-solving and analytical skills with ability to manage critical incidents under SLA pressure Excellent communication skills with ability to work directly with clients and global teams Fluent in Portuguese and English (Spanish is a plus) SAP certification(s) preferred Benefits Competitive compensation aligned with SAP senior support expertise Fully remote position based in Brazil Exposure to global SAP environments a