SupportEngineer,PartnersExperience

At Skroutz, we have one simple yet powerful mission/vision: we aim to amaze. And this vision has been hardcoded into our DNA since day one. Back when we started our journey in 2005 as a price comparison engine, we created an innovative shopping tool for our users and shaped the future of e-commerce in Greece. Today as the biggest marketplace in Greece, we continue to believe that happy customers equal happy merchants and it’s our job to understand and anticipate their needs and offer them an unparalleled, doubt-free experience. And to do so, we are always searching for new ways to make them say “wow”: Skroutz Plus (our first subscription-based service), Skroutz Last Mile (our parcel distribution company) and Skroutz Point (the first network of smart lockers in Greece) to name a few! To create amazing experiences, we need amazing people! People that share the same passion and enthusiasm for eCommerce and technology as we do. Sounds like you? #AimToAmaze **Our engineering values** * Know your Tech. Develop and master your craft, sharpen your tools. Be [proud](https://engineering.skroutz.gr/) of your work * Release early & Iterate. Deliver prototypes and start gathering important feedback early on. Use that feedback to guide you. Don't be afraid to compromise, make sure to come back & tidy things up * Embrace the AI-first era. We believe in working smarter. We expect our engineers to leverage AI tools (like Copilot, Gemini, or custom LLM integrations) in their daily workflow to automate the mundane, speed up development, and focus on solving high-level architectural challenges. * Be a team player. Offer your help, listen and seek to understand. Step up & take initiatives * Don't over anything. Don't over-engineer, over-analyze, over-regulate, you get it * Enjoy your work. Celebrate success **Technologies we use** Our main stack is Ruby for the backend - using the Ruby on Rails framework - with Javascript (ES6) and React/Redux for the frontend. Our main storage is a Mar