SupportEngineerIII,AdsPartnerExperience&Growth

Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. Our business is growing fast, and is highly visible to senior leadership. Are you passionate about driving customer success? Interested in learning new technologies? Do you thrive in a dynamic, fast-paced environment? Amazon’s Advertising API team is seeking a Support engineers who will provides support to external customers as they build business-critical applications on Amazon’s Advertising API. You will represent Amazon and our Advertising organization as you investigate and work with API developers to ensure compliance to our API program policies. You will own development of processes that will help identify gaps in our technical solutions or abuse of our API policies and work on prevention strategies to improve the developer experience. You'll work directly with Amazon Advertising API engineers and our onboarding team to ensure that customer issues are resolved as expediently as possible. Key job responsibilities Support engineers troubleshoot, debug, evaluate and resolve computer-identified alarms, make feature enhancements, bug fixes, systems management, perform software deployments and migrations, host management and automate routine operational tasks. The position requires a combination of strong troubleshooting, technical and communication skills and includes a mix