ADCI HYD
Technology
SupportEngineerII
Neural analysis suggests this role is
optimal for Mid candidates.
“Support Engineer II at ADCI HYD. Skills: Technical support, Software development, Troubleshooting, Debugging. Troubleshoot static route issues. Diagnose static route issues”
What You'll Achieve.
Improve customer experience; Get the right things done
Industry & Context.
Identify problems; Implement solutions; Detect outages; Prevent outages; Prioritize projects
What They're Looking For.
Must Have
2+ years software development, 2+ years technical support, Bachelor's degree in engineering, Experience troubleshooting technical systems, Experience debugging technical systems, Experience programming Java, Experience programming C++, Experience programming C#, Object-oriented design experience
Nice to Have
AWS experience, Networks experience, Operating systems experience, PowerShell scripting experience, Other scripting languages experience
What You'll Do.
Troubleshoot static route issues
Diagnose static route issues
Fix static route issues
Develop monitoring solutions
Perform software maintenance
Perform software configuration
Implement fixes for code
Perform minor SQL queries
Update technical challenges
Track technical challenges
Resolve technical challenges
Enhance current tools
Automate support processes
How You'll Work.
Team & Collaboration
Multiple Development groups; Operations groups; IT Support groups
Communication Scope
Verbal communication skills; Written communication skills
Full Job Description
Org Details: The Selling Partner Experience team in Hyderabad (SPEx Hyd) supports some of the key business and tech initiatives of the Selling Partner Services org. Our team works with product leaders on (a) ensuring the accuracy of Fees charged to Selling Partners, (b) identifying and mitigating financial risk based on fee transactions, (c) supporting robust Seller qualification mechanisms, (d) lowering contacts at SPS and improving Selling Partner experience, (e) launching new product categories in different stores across the world for both 1P and 3P businesses. Our team in Hyderabad consists of program managers leading each of our strategic initiatives and a tech team that (a) supports org-wide automation requirements, and (b) works on tech projects that drive business critical projects related to Listing Quality. Team Details: The SPEx Tech team consists of engineers, analysts and quality ninjas, with an aim to develop scalable solutions to marquee listing projects like improving the efficiency of category launches, driving the launch of 3P on UMP, and supporting the wider SPEx team with the automation of manual processes. We are looking to grow our team to include additional support engineers, quality assurance engineers and developers who will roll up their sleeves and drive our projects. If you’re looking to work on ambiguous and large scale problem statements and have a passion for learning about new and/or interrelated Amazon tools and their impact on our Customers and Selling Partners, this is the right team for you. You will be part of a team that is responsible for all aspects of the Selling Partner experience - from the visual interface to the back end services. Our systems need to meet remarkably high standards of quality, performance and reliability, operating around the clock on a massive scale. Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on d
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