AvePoint
IT
SupportEngineer(English&Mandarin)
“Support Engineer (English & Mandarin) at AvePoint. Skills: Customer service, Troubleshooting, IT. Provide Level 1 and Level 2 Support. Serve as primary contact”
Industry & Context.
Analytical and troubleshooting skills
What They're Looking For.
Must Have
Min Diploma in Information Technology/Computer Science/ Computer Engineering, 1 year experience in IT Industry, Able to converse with mandarin speaking clients
Nice to Have
vendor–based software delivery experiences preferred, Experience in Software Development, Microsoft SQL Server experience
What You'll Do.
Provide Level 1 and Level 2 Support
Serve as primary contact
Identify reported issues
Troubleshoot reported issues
Provide resolutions to reported issues
How You'll Work.
Team & Collaboration
Diverse group; Executives; Managers; Subject matter experts
Communication Scope
Excellent communication skills; Interact professionally
Applying for this Support Engineer (English & Mandarin) role?
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ANONYMOUS · UNFILTERED
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