Level99
Food & Beverage Operations
Support
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Support at Level99. Skills: Order processing, Quality control, Team communication. Review and understand all guest orders. Distinguish between counter pickup window and Taproom orders”
What You'll Achieve.
making sure all orders are complete, correct; climb our coveted leaderboard
Industry & Context.
Analytical and systematic in their thinking
Must be 18 or older
What They're Looking For.
Must Have
Weekend availability, Organized, thorough, precise, Has stamina, loves a high-energy environment, Communicates well, Analytical, systematic in their thinking, Maintains composure under pressure, Passion for hospitality, Understanding of ticket times, kitchen metrics, Must be 18 or older
Nice to Have
Previous BOH management or line experience, FOH management experience a plus, English and Spanish
What You'll Do.
Review and understand all guest orders
Distinguish between counter pickup window and Taproom orders
check and pack all guest takeout orders
Keep a close eye on quality
Keep all materials for takeout/delivery and dining organized
Build a knowledge of all food menus
and specific containers
Direct and assist food runners
How You'll Work.
Team & Collaboration
connection to both the Back of House team and Front of House team; Communicate effectively to both front of house and back of house teams; everyone works side by side; cross-training for all positions; flexibility and communication is key
Communication Scope
Communicates well
Full Job Description
## Description WHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is built for 2–6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard. Alongside the games, Level99 offers a full-service bar and award-winning restaurant – featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, and Paramus, NJ. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details. OVERVIEW The Support/Expeditor is organized, detail oriented, and energetic, with a connection to both the Back of House team and Front of House team. Using our TOAST KDS expo screen, you will successfully review orders for BOTH of our high-volume service areas, takeout orders and delivery orders. You will be an instrumental part of making sure all orders are complete, correct and in line with Night Shift Natick's standards for quality in both flavor and presentation. The ideal candidate for this position possesses strong attention to detail and thrives in a fast paced, stimulating environment. Expo will also run food, clear tables and help with sauces, tray building, and other key components of our "craft better" food program. The description below is for the Support/Expeditor position, but everyone works side by side. We believe in cross-training for all positions and flexibility and c
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