Wolt

SupportAssociate(Englishspeaking)

$4500–6000k ~AI est. Budapest, Hungary FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Support Associate (English speaking) at Wolt. Assist customers via live chat. Assist customers via phone”

Industry & Context.

Eligibility Requirements

Work across different shift types, Operate 24/7

What They're Looking For.

Must Have

Professional working proficiency in English, Availability and right to work in Hungary, Minimum 30 hours per week

Nice to Have

Previous customer service experience

What You'll Do.

Assist customers via live chat

Assist customers via phone

Assist courier partners via live chat

Assist courier partners via phone

Assist venues via live chat

Assist venues via phone

Ensure smooth delivery operations

Ensure efficient delivery operations

Work closely with support team

Work closely with other Wolt teams

Continuously improve service

How You'll Work.

Team & Collaboration

Support team; Other Wolt teams

Communication Scope

Written communication; Speaking communication

Full Job Description

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. ⭐ Join Wolt as a Full-Time or Part-Time English Speaking Support Associate! ⭐ Are you a great communicator? Do you enjoy working in a fast-paced, dynamic environment? Excited to be a part of a supportive team? If you’re nodding “yes,” then this role might be perfect for you! 🤩 We’re looking for full-time or part-time (30 hrs/week) Support Associates who can communicate fluently in English, both in writing and speaking. We are also welcoming students to apply! You’ll join our Support team for the North region in Budapest (Office location: 2nd district) and as part of our Shared Service Center, you’ll be supporting Wolt countries and making a real impact every day. 💙 What You’ll Be Doing Assisting customers, courier partners, and venues across multiple countries via live chat and phone Helping ensure smooth and efficient delivery operations Working closely with the support team and other Wolt teams to continuously improve our service 🌟 What We’re Looking For You don’t need previous customer service experience - we’ll train you! If you do have experience, that’s a bonus, but what really matters is your attitude and eagerness to learn. You’re a great fit if you: Communicate clearly, warmly, and with a customer-first mindset Learn quickly, multitask with ease,

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