Wolt
SupportAssociate(Englishspeaking)
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optimal for Entry candidates.
“Support Associate (English speaking) at Wolt. Assist customers via live chat. Assist customers via phone”
Industry & Context.
Work across different shift types, Operate 24/7
What They're Looking For.
Must Have
Professional working proficiency in English, Availability and right to work in Hungary, Minimum 30 hours per week
Nice to Have
Previous customer service experience
What You'll Do.
Assist customers via live chat
Assist customers via phone
Assist courier partners via live chat
Assist courier partners via phone
Assist venues via live chat
Assist venues via phone
Ensure smooth delivery operations
Ensure efficient delivery operations
Work closely with support team
Work closely with other Wolt teams
Continuously improve service
How You'll Work.
Team & Collaboration
Support team; Other Wolt teams
Communication Scope
Written communication; Speaking communication
Full Job Description
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. ⭐ Join Wolt as a Full-Time or Part-Time English Speaking Support Associate! ⭐ Are you a great communicator? Do you enjoy working in a fast-paced, dynamic environment? Excited to be a part of a supportive team? If you’re nodding “yes,” then this role might be perfect for you! 🤩 We’re looking for full-time or part-time (30 hrs/week) Support Associates who can communicate fluently in English, both in writing and speaking. We are also welcoming students to apply! You’ll join our Support team for the North region in Budapest (Office location: 2nd district) and as part of our Shared Service Center, you’ll be supporting Wolt countries and making a real impact every day. 💙 What You’ll Be Doing Assisting customers, courier partners, and venues across multiple countries via live chat and phone Helping ensure smooth and efficient delivery operations Working closely with the support team and other Wolt teams to continuously improve our service 🌟 What We’re Looking For You don’t need previous customer service experience - we’ll train you! If you do have experience, that’s a bonus, but what really matters is your attitude and eagerness to learn. You’re a great fit if you: Communicate clearly, warmly, and with a customer-first mindset Learn quickly, multitask with ease,
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