Delivery Hero
Logistics
SupplyOperationsSpecialist
“Supply Operations Specialist at Delivery Hero. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management, Operational metrics, Resource planning, Continuous improvement. Guide strategic programs. Oversee strategic programs”
What You'll Achieve.
Maximize organizational efficiency; Achieve high service levels; Achieve courier satisfaction; Ensure adherence to safety protocols; Drive city growth; Successful regional expansion; Achieve long-term city success
Industry & Context.
Analytical skills; Persuade with data; Persuade with facts
What They're Looking For.
Must Have
1 year in high-demand roles, Effective written communication in Kazakh, Effective written communication in English, Effective written communication in Russian, Effective verbal communication in Kazakh, Effective verbal communication in English, Effective verbal communication in Russian, Computer literacy, Familiarity with MS programs, Familiarity with ERP systems, Analytical skills, Ability to persuade with data, Ability to persuade with facts, Ability to approach situations from multiple perspectives
Nice to Have
On-demand delivery experience
What You'll Do.
Guide strategic programs
Oversee strategic programs
Guide operational programs
Oversee operational programs
Guide administrative programs
Oversee administrative programs
Implement clear goals
Develop strategic plans
Implement strategic plans
Take charge of recruitment
Take charge of training
Take charge of onboarding couriers
Ensure courier support
Ensure courier documentation
Enhance courier acquisition strategies
Enhance courier retention strategies
Enhance courier operational strategies
Maintain data-sensitive approach
Ensure accurate databases
Ensure accurate reporting
Implement internal reporting procedures
Analyze internal reporting procedures
Facilitate communication with Operations Manager
Advise on financial well-being
Monitor regulatory compliance
Manage insurance policies
Ensure adherence to safety protocols
Identify new courier sources
Analyze operational metrics
Develop frameworks for expansion
Analyze daily operational metrics
Analyze weekly operational metrics
Optimize delivery times
Optimize courier earnings
How You'll Work.
Team & Collaboration
Cross-functional coordination; Communication with Operations Manager
Communication Scope
Written communication; Verbal communication
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