Freudenberg Performance Materials LP (USA)
SupplyChainSpecialist
“Supply Chain Specialist at Freudenberg Performance Materials LP (USA). Skills: Order Processing, Customer Service, Inventory Management. Receive and verify customer orders. Enter and manage orders in SAP”
What You'll Achieve.
maintain partnerships; adherence to SLAs; fulfill pending orders; minimize Customer Complaint Records (CCRs); ensure continuous improvement
Industry & Context.
make decisions under stress; identify opportunities to streamline customer service processes
This position is not eligible for visa sponsorship now or anytime in the future.
What They're Looking For.
Must Have
Bachelor’s degree in Business, Supply Chain Management, or related field, 3-5 years of relevant experience in a customer service or administrative role, Proficiency in data entry with Excel and ERP systems, Ability to work independently, Ability to make decisions under stress, Ability to identify opportunities to streamline customer service processes
Nice to Have
experience with SAP preferred
What You'll Do.
Receive and verify customer orders
Enter and manage orders in SAP
Act as company representative for customer inquiries
and release of held lots
Support sales initiatives with price analysis
Assist in setting up new customer profiles in ERP
Adhere to ISO9001 / TS16949 / IATF16949 standards
Monitor and report on performance indicators
How You'll Work.
Team & Collaboration
Collaborate with production planners
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