Abbott

Healthcare

SupplyChainSpecialist

S$52–78k ~AI est. Singapore, Singapore FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Supply Chain Specialist at Abbott. Skills: Supply Chain, Customer Service, Inventory Management. Support Supply Chain/Customer Service function. Manage day-to-day operations”

Industry & Context.

Healthcare

What They're Looking For.

Must Have

1-2 years relevant experience, Diploma qualifications with 2-5 years experience, Fluent in English, Fluent in local language

Nice to Have

Experience in medical devices MNC

What You'll Do.

Support Supply Chain/Customer Service function

Manage day-to-day operations

Resolve customer inquiries

Serve as link between company

Process and monitor 3PL KPIs

Replenish stocks on time

Update used products on time

Follow up with POs for billing

Plan towards company objectives

Maintain compliance with policies

Maintain required records

Provide training on compliance

Address customer and sales force queries

Analyze consignment inventory levels

Monitor consignment inventory levels

Monitor buffer stock levels

Monitor short expiry write offs

Monitor missing stocks write offs

Burn down short expiry stocks

Process weekly orders

Process stop shipments

Process products return

Assist sales department in product launch

Assist sales department in product discontinuation

Assist sales department with backorders

Assist sales department with proctorship

Assist sales department with quality hold

Perform consignment stock count at hospitals

Analyze stock count discrepancies

Reconcile stock counts

Highlight discrepancies

Address discrepancies

Oversee Singapore Supply Chain

Ensure Supply Chain activities done on time

Deliver per Sales/Customers' need

Manage 3PL warehouse operations

Ensure inbound operations meet KPI

Ensure outbound operations meet KPI

Ensure delivery meets KPI

Ensure billing meets KPI

Ensure monthly stock count meets KPI

Ensure consignment stock count meets KPI

Ensure annual stock count meets KPI

Provide guidance on supply chain matters

Provide guidance on customer service matters

Provide formal training

Provide informal training

Complete ad hoc tasks

How You'll Work.

Team & Collaboration

Cross-functional collaboration

Communication Scope

Verbal communication; Written communication

Full Job Description

## **JOB DESCRIPTION:** Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. Abbott Vascular provides innovative, minimally invasive, and cost-effective products for treatment of vascular disease. **PRIMARY FUNCTION** * Support the Supply Chain/Customer Service function * Responsible for day-to-day operations from a supply chain management perspective and strive for Total Customer Satisfaction (TCS) by resolving internal and external customer inquiries related to Customer Service function. * Serve as primary link between company, service provider (3PL) and customers. * Coordination of logistics, which includes inventory control and consignment stock count reconciliations, processing and monitoring to ensure 3PL meets the required KPI standards such as replenish stocks on time, used products updates on time and follow up with POs for billing. * Able to handle assignments independently. **MAJOR RESPONSIBILITIES** * Plan and work towards achieving company vision, mission, and strategies. * Maintain full compliance with corporate Finance, Compliance and Regulatory & Quality policies and procedures and maintain all required records with regards to Customer Service and Inventory Management. * Provide training and guidance to internal and external stakeholders on compliance requirements. * Promptly address customer and sales force queries. * Inventory Management by analyzing and monitoring consignment inventory level, (PAR), buffer stock level, usages, short expiry write offs, missing stocks write offs, burn down short expiry stocks in fast moving centers, weekly orders, stop shipment, products return to Herleen. * Assist sales department in product launch, product discontinuation, backorders, proctorship, quality hold and any others as deem necessary by Country Manager and Financial Controller. * Perform consignment stock count at hos

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