Abbott
Healthcare
SupplyChainSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Supply Chain Specialist at Abbott. Skills: Supply Chain, Customer Service, Inventory Management. Support Supply Chain/Customer Service function. Manage day-to-day operations”
Industry & Context.
What They're Looking For.
Must Have
1-2 years relevant experience, Diploma qualifications with 2-5 years experience, Fluent in English, Fluent in local language
Nice to Have
Experience in medical devices MNC
What You'll Do.
Support Supply Chain/Customer Service function
Manage day-to-day operations
Resolve customer inquiries
Serve as link between company
Process and monitor 3PL KPIs
Replenish stocks on time
Update used products on time
Follow up with POs for billing
Plan towards company objectives
Maintain compliance with policies
Maintain required records
Provide training on compliance
Address customer and sales force queries
Analyze consignment inventory levels
Monitor consignment inventory levels
Monitor buffer stock levels
Monitor short expiry write offs
Monitor missing stocks write offs
Burn down short expiry stocks
Process weekly orders
Process stop shipments
Process products return
Assist sales department in product launch
Assist sales department in product discontinuation
Assist sales department with backorders
Assist sales department with proctorship
Assist sales department with quality hold
Perform consignment stock count at hospitals
Analyze stock count discrepancies
Reconcile stock counts
Highlight discrepancies
Address discrepancies
Oversee Singapore Supply Chain
Ensure Supply Chain activities done on time
Deliver per Sales/Customers' need
Manage 3PL warehouse operations
Ensure inbound operations meet KPI
Ensure outbound operations meet KPI
Ensure delivery meets KPI
Ensure billing meets KPI
Ensure monthly stock count meets KPI
Ensure consignment stock count meets KPI
Ensure annual stock count meets KPI
Provide guidance on supply chain matters
Provide guidance on customer service matters
Provide formal training
Provide informal training
Complete ad hoc tasks
How You'll Work.
Team & Collaboration
Cross-functional collaboration
Communication Scope
Verbal communication; Written communication
Full Job Description
## **JOB DESCRIPTION:** Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. Abbott Vascular provides innovative, minimally invasive, and cost-effective products for treatment of vascular disease. **PRIMARY FUNCTION** * Support the Supply Chain/Customer Service function * Responsible for day-to-day operations from a supply chain management perspective and strive for Total Customer Satisfaction (TCS) by resolving internal and external customer inquiries related to Customer Service function. * Serve as primary link between company, service provider (3PL) and customers. * Coordination of logistics, which includes inventory control and consignment stock count reconciliations, processing and monitoring to ensure 3PL meets the required KPI standards such as replenish stocks on time, used products updates on time and follow up with POs for billing. * Able to handle assignments independently. **MAJOR RESPONSIBILITIES** * Plan and work towards achieving company vision, mission, and strategies. * Maintain full compliance with corporate Finance, Compliance and Regulatory & Quality policies and procedures and maintain all required records with regards to Customer Service and Inventory Management. * Provide training and guidance to internal and external stakeholders on compliance requirements. * Promptly address customer and sales force queries. * Inventory Management by analyzing and monitoring consignment inventory level, (PAR), buffer stock level, usages, short expiry write offs, missing stocks write offs, burn down short expiry stocks in fast moving centers, weekly orders, stop shipment, products return to Herleen. * Assist sales department in product launch, product discontinuation, backorders, proctorship, quality hold and any others as deem necessary by Country Manager and Financial Controller. * Perform consignment stock count at hos
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