Amazon.com Services LLC

Supply Chain/Transportation Management, Supply Chain Management, operations

SupplyChainManager

$115–160k Atlanta, Georgia, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Supply Chain Manager at Amazon.com Services LLC. Skills: Supply chain, Transportation, Process improvement, Stakeholder management. Standardize dispatch operations. Improve processes”

What You'll Achieve.

Improve safety; Reduce cost; Streamline service; Deliver against regional fill rate goals; Deliver against regional cost goals

Industry & Context.

Supply Chain/Transportation Management, Supply Chain Management, operations
Problems you'll solve

Root cause analysis; Solve complex problems; Solve ambiguous problems; Identify and mitigate risks

Eligibility Requirements

25%-50% travel, Be on site at a NASC building

What They're Looking For.

Must Have

Experience owning program strategy, End to end delivery, Communicating results to senior leadership, Experience in supply chain, Experience defining program requirements, Using data and metrics to determine improvements

Nice to Have

2+ years of driving process improvements, Master's degree or MBA, 2+ years of operational management, 2+ years of retail management

What You'll Do.

Standardize dispatch operations

Reduce transportation cost

Solve operational opportunities

Solve financial opportunities

Monitor site-level performance

Engage with site stakeholders

Engage with regional stakeholders

Drive improvement across metrics

Maximize container fill rate

Maximize truck fill rate

Reduce wasted trailer space

Coordinate with operational partners

Coordinate with program partners

Identify non-controllable defects

Reduce non-controllable defects

Work with stakeholder representatives

Drive continuous improvement

Deliver against fill rate goals

Deliver against cost goals

Determine root cause of issues

Develop program strategy

Drive teams to deliver

Define program mission

Define program vision

Define program tenets

Set program objectives

Drive program improvements

Understand business problems

Understand automation limitations

Understand scaling factors

Understand boundary conditions

Understand reasons behind decisions

Determine project priorities

Solve ambiguous problems

Develop KPI reporting

Implement KPI reporting

Provide visibility to milestones

Provide visibility to performance

Review fill rate trends

Identify underperforming lanes

Troubleshoot dispatch issues

Coach outbound execution

Solve complex problems

Solve time-sensitive problems

How You'll Work.

Team & Collaboration

Cross-functional teams; Operations stakeholder relationships; Corporate stakeholder relationships; Site leaders; Operations teams; Planning partners; Technology stakeholders; Sort center leadership; Outbound transportation partners

Communication Scope

Communicating results

Process & Methodology

Program strategy, Program requirements

Full Job Description

As a Supply Chain Manager in the Amazon Transportation Services Less Than Truckload (LTL) and Field Transportation Execution (FTE) team, this role leverages Area Manager, Operations Manager, Site Leader, and Regional Director partnerships across North American Sort Center (NASC) regions to standardize dispatch operations, improve processes, and reduce transportation cost. Supply Chain Managers III leverage corporate and operations stakeholder relationships to solve the operational and financial opportunities across the full North American Sort Center outbound transportation network — including Linehaul (LH), which encompasses Sort Center-to-Sort Center, Sort Center-to-Amazon Last Mile, and other final mile business units, as well as the USPS Destination Delivery Unit (DDU) program. FTE is positioned to strategically operate with autonomy to solve complex problems and simplify processes using innovation to improve safety, reduce cost, and streamline service across all outbound arcs. On average, a FTE SCM oversees 5 to 10 sites and directly influences the speed and accuracy of outbound transportation execution across multiple arcs. Specifically, FTE Supply Chain Managers monitor site-level performance and actively engage with site and regional stakeholders to drive improvement across a variety of metrics, with a core focus on maximizing container and truck fill rate, reducing wasted trailer space, and coordinating with operational and program partners to identify and reduce non-controllable defects at the site level. Additionally, a FTE Supply Chain Manager is expected to mentor and work closely with peers and stakeholder representatives across a range of operational and program teams to drive continuous improvement and deliver against regional fill rate and cost goals. Key job responsibilities - Use of Excel/SQL/other technology is helpful to determining root cause of issues facing our team - Development of the overall program strategy, tactically driving teams in an

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