Avetta, LLC
SaaS
SupplierSuccessProfessional(B2BCustomerSupport)BilingualSpanish/English
“Supplier Success Professional (B2B Customer Support) - Bilingual Spanish/English at Avetta, LLC. Skills: Customer support, Bilingual Spanish/English. Provide professional support. Resolve complex supplier issues”
Industry & Context.
What They're Looking For.
Must Have
Fluent in Spanish and English, 100% attendance for 8 weeks of training
Nice to Have
Prior experience in customer service, Prior experience in call center environments, Familiarity with compliance documentation, Familiarity with supplier onboarding
What You'll Do.
Provide professional support
Resolve complex supplier issues
Verify and process regulatory documents
Log all interactions in Salesforce
Support customer billing inquiries
Support subscription inquiries
Collaborate with internal departments
Resolve supplier needs
Improve service delivery
Participate in outbound campaigns
Participate in annual update verifications
How You'll Work.
Team & Collaboration
Internal departments
Communication Scope
Verbal communication; Written communication
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