Amazon. com Services LLC

Corporate Operations, Hardware Development, no business category

SupplierQAEngrIII

$167–224k Sunnyvale, California, United States FULL TIME
The Brief

“Supplier QA Engr III at Amazon. com Services LLC. Skills: Quality assurance, Process improvement, Supplier quality. Create and maintain business KPIs. Establish aggressive organizational goals”

Industry & Context.

Corporate Operations, Hardware Development, no business category
Problems you'll solve

Root cause analysis; Data analysis; Problem solving

Eligibility Requirements

Up to 25% domestic and international travel

What They're Looking For.

Must Have

Master's degree or foreign equivalent in Computer Science, Industrial Engineering, Electrical Engineering, Mechanical Engineering or related field and one year of experience, Bachelor's degree or foreign equivalent in Computer Science, Industrial Engineering, Electrical Engineering, Mechanical Engineering or related field and five years of progressive post-baccalaureate experience, Applying Lean Six Sigma or World Class Manufacturing System (WCM), Applying 8D Problem Solving Methodology, Owning overall product quality, Performing root cause analysis, Owning process or design qualification, Performing Failure Mode and Effects Analysis (FMEA), Business-level Key Performance Indicator (KPI) delivery, Management of cross-functional continuous improvement, Using statistical process control tools

Nice to Have

See job description and position requirements

What You'll Do.

Create and maintain business KPIs

Establish aggressive organizational goals

Lead cross-functional teams

Create mechanisms to assess risk

Evaluate operational and technical processes

Provide feedback to product design

Provide feedback to product quality

Provide feedback to sustaining engineering

Utilize knowledge of standards

Ensure positive hardware customer experience

Ensure positive services customer experience

Deliver solutions to complex problems

Perform in-depth data analysis

Make decisions based on partial information

Lead six sigma initiatives

Lead root cause analysis

Lead quality assurance

Lead project management

Lead Lean manufacturing concepts

Determine root causes of defects

Prevent defect recurrence

Enable continuous improvement

Understand decision implications

Make recommendations for quality solutions

Understand customer returns processes

Understand services features

Understand services processes

Assess risk of customer processes

Build processes to prevent negative customer experiences

Be an expert in operations

Be an expert in supplier quality management

Align cross-functionally

Influence stakeholders

Gather business requirements

Develop business requirements

Manage business requirements

Take ownership of Reverse Logistics QMS

Collaborate with 3P suppliers

Manage complex projects

Deliver results on complex projects

Manage teams across the company

How You'll Work.

Team & Collaboration

Cross-functional teams; Product development teams; Cross-functionally; Teams across company

Process & Methodology

Project management

Free ATS check

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