SupplierOperationsAssociate

Supplier Operations Associate Project Expedition, a rapidly growing travel company, is seeking a Supplier Operations Associate to join our Supplier Partnerships Team. This role is focused on managing day-to-day supplier operations, maintaining accurate product and pricing information, and ensuring our Tour Operator network runs smoothly. If you enjoy solving problems, working with data, building supplier relationships, and improving operational processes, this could be a great fit. The right candidate is highly organized, detail-oriented, and comfortable managing multiple priorities at once. You will work closely with Tour Operators and internal teams to resolve issues, maintain product quality, and support the ongoing growth of our marketplace. This is a hands-on role that requires strong communication skills, operational thinking, and a proactive approach to problem-solving. Key Responsibilities: Manage product and pricing updates across the platform - Maintain accurate pricing, availability, and product information across systems - Coordinate product profile updates, including activations and deactivations - Oversee content updates such as inclusions, meeting points, and product descriptions - Identify and escalate data inconsistencies to the appropriate internal teams Support new product launches and removals - Coordinate with internal stakeholders to launch new products - Review product content, pricing, and availability before products go live - Assess and manage product removals when operational issues arise Investigate and resolve pricing and operational issues - Research pricing discrepancies using rate sheets, booking records, and internal systems - Determine whether issues are operational or technical in nature - Manage complex supplier issues through resolution while keeping stakeholders informed - Document recurring issues and supplier-specific requirements to improve efficiency Build and maintain supplier relationships - Conduct regular meetings with T