Icf

SupervisoryCaseCoordinator

$90–152k San Antonio, Texas, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Supervisory Case Coordinator at Icf. Skills: Case coordination, Child welfare, Supervision. Provide oversight and supervision of Direct Operations Coordinators. Consult on complex cases”

What You'll Achieve.

Support safe and timely release; Support ORR needs

Industry & Context.

Problems you'll solve

Problem-solving; Decision-making

Eligibility Requirements

Onsite and remote work, Covering for teams, Occasional visits to care provider sites, Up to 10% travel, Live within 50 miles from an ORR facility, Available to work some nights/weekends, Tier 2 Security Clearance

What They're Looking For.

Must Have

Master’s degree in social work, 5+ years post-graduate direct service delivery experience, 3+ years experience with immigrant youth, 2 years supervisory experience, Experience working with MS Office suite, English/Spanish bilingual fluency, Ability to secure Tier 2 Security Clearance

Nice to Have

Licensure preferred, Knowledge of migrant/refugee issues, Working knowledge of UC placement/release challenges, Experience working for refugee program, Experience in mental/behavioral health for children, Experience with juvenile justice programs, Prior work experience in consulting environment

What You'll Do.

Provide oversight and supervision of Direct Operations Coordinators

Consult on complex cases

Provide input on clinical issues

Provide input on safety issues

Provide input on well-being issues

Identify emerging trends

Elevate emerging issues

Serve as primary point of contact for elevated

Engage with federal staff

Supervise and evaluate Direct Operations Coordinators

Support training of program staff

Support performance management of program staff

Conduct on-site visits for supervision

Coordinate case management goals

Support safe and timely release

How You'll Work.

Team & Collaboration

Work with care provider staff; Work with federal staff; Support multiple teams; Engage with federal staff

Communication Scope

Interpersonal skills; Written communication skills; Verbal skills

Process & Methodology

Project management, TA project management

Full Job Description

ICF is currently seeking Supervisory Case Coordinators capable of leading multiple teams of Case Coordinators working directly with ORR care provider staff and federal staff to make recommendations for the release and/or transfer of unaccompanied children as well as any related case consultations to support the overall best interest of children in ORR custody. The purpose of this project is to develop and maintain a national case coordination program which provide child welfare-based recommendations for unaccompanied children in Office of Refugee Resettlement (ORR) custody, particularly in the areas of safe and timely release, identification of children with special needs and development of corresponding recommendations, and placement recommendations. As a Supervisory Case Coordinator, you will directly support multiple teams of Direct Operations Case Coordinators and Case Coordinators working with care provider and ORR staff in carrying out program functions in a way that values transparency and respects the children, families, and staff that serve them throughout the ORR system. Candidates must have demonstrated understanding of unaccompanied children, child welfare best practice, and the ability to maintain positive relationships with clients and colleagues. In addition, candidates must be bilingual in English and Spanish. Supervisory Case Coordinators’ duties involve onsite and remote work to accomplish all required duties. The position does require covering for teams as needed and occasional visits to care provider sites as part of their regular duties. The teams under the oversight of Supervisory Case Coordinators are assigned to one or more care provider facilities and/or influx facilities as needed. Up to 10% travel-within region. Must live within 50 miles from an ORR facility and be available to work some nights/weekends to meet the demands of the role. Key Responsibilities: * Provide oversight and supervision of Direct Operations Coordinators and their ass

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