Icf
SupervisoryCaseCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Supervisory Case Coordinator at Icf. Skills: Case coordination, Child welfare, Supervision. Provide oversight and supervision of Direct Operations Coordinators. Consult on complex cases”
What You'll Achieve.
Support safe and timely release; Support ORR needs
Industry & Context.
Problem-solving; Decision-making
Onsite and remote work, Covering for teams, Occasional visits to care provider sites, Up to 10% travel, Live within 50 miles from an ORR facility, Available to work some nights/weekends, Tier 2 Security Clearance
What They're Looking For.
Must Have
Master’s degree in social work, 5+ years post-graduate direct service delivery experience, 3+ years experience with immigrant youth, 2 years supervisory experience, Experience working with MS Office suite, English/Spanish bilingual fluency, Ability to secure Tier 2 Security Clearance
Nice to Have
Licensure preferred, Knowledge of migrant/refugee issues, Working knowledge of UC placement/release challenges, Experience working for refugee program, Experience in mental/behavioral health for children, Experience with juvenile justice programs, Prior work experience in consulting environment
What You'll Do.
Provide oversight and supervision of Direct Operations Coordinators
Consult on complex cases
Provide input on clinical issues
Provide input on safety issues
Provide input on well-being issues
Identify emerging trends
Elevate emerging issues
Serve as primary point of contact for elevated
Engage with federal staff
Supervise and evaluate Direct Operations Coordinators
Support training of program staff
Support performance management of program staff
Conduct on-site visits for supervision
Coordinate case management goals
Support safe and timely release
How You'll Work.
Team & Collaboration
Work with care provider staff; Work with federal staff; Support multiple teams; Engage with federal staff
Communication Scope
Interpersonal skills; Written communication skills; Verbal skills
Process & Methodology
Project management, TA project management
Full Job Description
ICF is currently seeking Supervisory Case Coordinators capable of leading multiple teams of Case Coordinators working directly with ORR care provider staff and federal staff to make recommendations for the release and/or transfer of unaccompanied children as well as any related case consultations to support the overall best interest of children in ORR custody. The purpose of this project is to develop and maintain a national case coordination program which provide child welfare-based recommendations for unaccompanied children in Office of Refugee Resettlement (ORR) custody, particularly in the areas of safe and timely release, identification of children with special needs and development of corresponding recommendations, and placement recommendations. As a Supervisory Case Coordinator, you will directly support multiple teams of Direct Operations Case Coordinators and Case Coordinators working with care provider and ORR staff in carrying out program functions in a way that values transparency and respects the children, families, and staff that serve them throughout the ORR system. Candidates must have demonstrated understanding of unaccompanied children, child welfare best practice, and the ability to maintain positive relationships with clients and colleagues. In addition, candidates must be bilingual in English and Spanish. Supervisory Case Coordinators’ duties involve onsite and remote work to accomplish all required duties. The position does require covering for teams as needed and occasional visits to care provider sites as part of their regular duties. The teams under the oversight of Supervisory Case Coordinators are assigned to one or more care provider facilities and/or influx facilities as needed. Up to 10% travel-within region. Must live within 50 miles from an ORR facility and be available to work some nights/weekends to meet the demands of the role. Key Responsibilities: * Provide oversight and supervision of Direct Operations Coordinators and their ass
Applying for this Supervisory Case Coordinator role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Icf?
Real rants from real employees. Read before you apply.