Judi Health

health technology

Supervisor,UtilizationManagementTechnician

$70–80k Oakland, California, United States; New York City, New York, United States; United States Remote Friendly
The Brief

“Supervisor, Utilization Management Technician at Judi Health. Skills: Utilization Management, Prior Authorization, Team Supervision. Oversee prior authorization technicians. Analyze data for staffing recommendations”

What You'll Achieve.

Minimize compliance risk; Ensure customer satisfaction; extraordinary customer care; quality resolution

Industry & Context.

health technology
Problems you'll solve

problem-solving skills; Investigate/resolve escalated issues

Eligibility Requirements

Ability to work in a fast-paced environment, shifting priorities, flexible schedules, weekends, on-call weekend and holiday rotation

What They're Looking For.

Must Have

1 year of Medicare experience, Medicare Prior Authorization and/or Medicare appeals experience, National Certified Pharmacy Technician (CPhT) license, Proficient in Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint, clinical background

Nice to Have

2+ years of leadership experience, understanding of CMS regulations, payer requirements, 2+ years of PBM or Managed Care pharmacy experience

What You'll Do.

Oversee prior authorization technicians

Analyze data for staffing recommendations

Provide workflow and system enhancement recommendations

Support training and coaching

Review performance of direct reports

Resolve escalated issues

Review pharmacy claims data

Maintain quality and productivity standards

Prepare prior authorization requests

Obtain clinical information from prescribers

Triage phone calls from members

Communicate issues and resolutions

How You'll Work.

Team & Collaboration

Work with pharmacy technician manager; Work with business and clinical partners; Collaborate in a team

Communication Scope

communicate effectively; Excellent communication; writing skills

Free ATS check

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