Sunrun

Supervisor,System&NetworkOperations

$138–166k United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Supervisor, System & Network Operations at Sunrun. Skills: System Operations, Network Operations, Team Leadership, Platform Management. Supervise day-to-day operations for System and Network Operations teams.. Serve as an escalation point for complex incidents.”

What You'll Achieve.

ensuring the availability, reliability, performance, and security of both enterprise systems and network infrastructure; protecting the organization’s integrity, customers, and data; creating, scaling, and support critical tools, systems, and network services; support business growth, operational excellence, and security; operational maturity goals; performance, reliability, and service quality

Industry & Context.

Problems you'll solve

analytical and problem-solving skills; root cause analysis; data-driven decision-making

Eligibility Requirements

Occasional visits to a local office or corporate headquarters for team-building, training, and collaborative project work., Equipment pick-up from a local branch will be required.

What They're Looking For.

Must Have

6–8+ years of experience in enterprise IT operations, including systems, infrastructure, and/or network operations at scale., 2+ years of experience in a lead, senior, or supervisory role on a technical operations team., Hands-on experience with enterprise systems administration and SaaS platforms such as Okta, Google Workspace, CrowdStrike, Workspace ONE, or similar tools., Demonstrated experience supporting and operating enterprise network environments (LAN/WAN/Wi-Fi/VPN), including incident response and operational troubleshooting., Experience partnering with network engineers, security teams, and vendors to support reliable and secure network services.

Nice to Have

Familiarity with: Identity and access management (Okta, Active Directory), Cloud platforms (AWS and cloud networking concepts), Virtualization and VDI (VMware, VDI technologies), Enterprise networking concepts (routing, switching, firewalls, VPNs, SD-WAN), Monitoring, alerting, and incident management practices, Experience with ServiceNow or similar ITSM platforms for incident, change, and problem management., understanding of enterprise security best practices and experience participating in security incident management., Demonstrate proficiency in utilizing AI tools to enhance productivity and streamline workflows, or possess the agility and "growth mindset" to rapidly master new AI technologies as they are integrated into Sunrun’s operations., Familiarity with agile project management methodologies and operational delivery models., Passion for building resilient, cloud-first platforms and networks that scale with the business.

What You'll Do.

Supervise day-to-day operations for System and Network Operations teams.

Serve as an escalation point for complex incidents.

Act as a technical and people leader for a medium-sized team.

Advocate for your teams across all levels of the organization.

and technical leadership for enterprise platforms.

Partner with business stakeholders and technical leads.

Review and analyze existing platforms

Own application and platform lifecycle management.

Provide leadership and operational oversight for enterprise network services.

Partner closely with Network Engineering and Security teams.

and root cause analysis.

Establish and enforce operational standards for network reliability.

Support network capacity planning

and vendor relationships.

Ensure network operations align with security best practices.

Drive quarterly planning for System & Network Operations.

Execute and deliver on Internal Tools and Infrastructure vision.

Provide input and leadership for architecture decisions.

Support and promote standardized methodologies for design

and grow a high-performing System & Network Operations team.

Develop senior technical leaders and supervisors.

and hold teams accountable.

How You'll Work.

Team & Collaboration

Collaborates closely with Engineering, Network Engineering, Security, and Technical Program/Project Managers.; Partner with business stakeholders and technical leads.; Partner closely with Network Engineering and Security teams.; Advocate for your teams across all levels of the organization.; Experience partnering with network engineers, security teams, and vendors.

Communication Scope

Outstanding communication and interpersonal skills with the ability to influence across technical and non-technical stakeholders.

Process & Methodology

quarterly planning, resource allocation, prioritization, agile project management

Full Job Description

Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It’s why we’ve become the #1 home solar and battery company in America. Today, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. And we’re doing it by designing a dynamic culture where employee development, well-being, and safety come first. We’re unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with. This position is primarily remote, with occasional visits to a local office or our corporate headquarters for team-building, training, and collaborative project work. These on-site sessions are designed to strengthen connections, share insights, and ensure a seamless experience for our team and customers. Equipment pick-up from a local branch will be required. We will provide advance notice whenever on-site attendance is required, making these times purposeful and rewarding. ****Job Description**** The Supervisor of System & Network Operations for Sunrun will lead, design, deploy, and operate enterprise applications, infrastructure platforms, and network services in a demanding, highly available environment. This multi-functional team collaborates closely with Engineering, Network Engineering, Security, and Technical Program/Project Managers to create, scale, and support critical tools, systems, and network services that enable Sunrun’s business operations. This role is responsible for ensuring the availability, reliability, performance, and security of both enterprise systems and network infrastructure, while protecting the organization’s integrity, customers, and data. You are a multifaceted technical leader with hands-on ex

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