University of Miami/UHealth
Healthcare
Supervisor,PatientAccess
Neural analysis suggests this role is
optimal for Mid candidates.
“Supervisor, Patient Access at University of Miami/UHealth. Skills: Patient Access, Supervision, Revenue Cycle Management, Staff Training, Process Improvement. Oversees and supervises the day-to-day business and clinical support operations of assigned location and Tier 1 team responsible for ensuring a smooth operational patient flow by providing a wide range of critical front end revenue cycle and clinic support operations, for hospital and practice-based locations across the University of Miami”
What You'll Achieve.
Monitors staff compliance with key business initiatives and inspires team to achieve established Key Performance Indicators including but not limited to patient satisfaction, co-pay, and previous balance collections, registration processing time, and denials.
Industry & Context.
Identifies and recommends process changes
What They're Looking For.
Must Have
High School diploma or equivalent. Minimum 4 years of relevant experience.
What You'll Do.
Oversees and supervises the day-to-day business and clinical support operations of assigned location and Tier 1 team responsible for ensuring a smooth operational patient flow by providing a wide range of critical front end revenue cycle and clinic support operations
for hospital and practice-based locations across the University of Miami Health System. Anticipates patient volume
monitors patient flow
and staff productivity
to ensure that all patients
and staff are well served by provided a pleasant and organized atmosphere
appropriate for all ages
and physical handicaps.
How You'll Work.
Team & Collaboration
Maintains harmonious and collaborative working relationship with all healthcare team members.
Communication Scope
Communicates any patient flow issues
Full Job Description
**_Current Employees:_** If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click [here](https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this [tip sheet](https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf). The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time **Supervisor, Patient Access.** **Core Job Summary:** The Supervisor, Patient Access (On-Site) oversees and supervises the day-to-day business and clinical support operations of assigned location and Tier 1 team responsible for ensuring a smooth operational patient flow by providing a wide range of critical front end revenue cycle and clinic support operations, for hospital and practice-based locations across the University of Miami Health System The Supervisor, Patient Access (On-Site) anticipates patient volume, monitors patient flow, and staff productivity, to ensure that all patients, customers, visitors, and staff are well served by provided a pleasant and organized atmosphere, appropriate for all ages, ethnic groups, and physical handicaps. **Core Responsibilities:** * Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts. * Orients, trains, evaluates, and monitors registration staff, using positive reinforcement and recognition. * Ensures that staff members adhere to all established policies and procedures. * Assists with planning, organizing, and scheduling to accommodate daily expected volumes. * Communicates any patient flow issues to appropriate managing staff. * Verifies patient demographic and insurance information, and edits information, as necessary. * Explains consent for treatment, financial liability, and HIPPA to patients. * Initiates performance ma
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