University of Miami
Healthcare
Supervisor,PatientAccess
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Supervisor, Patient Access at University of Miami. Skills: Patient flow, Staff supervision, Operational oversight. Oversee business operations. Supervise clinical support operations”
What You'll Achieve.
Achieve patient satisfaction KPIs; Achieve co-pay collection KPIs; Achieve previous balance collection KPIs; Achieve registration processing time KPIs; Achieve denial KPIs
Industry & Context.
What They're Looking For.
Must Have
High School diploma or equivalent, 4 years of relevant experience
What You'll Do.
Oversee business operations
Supervise clinical support operations
Ensure smooth operational patient flow
Provide front end revenue cycle operations
Provide clinic support operations
Anticipate patient volume
Monitor staff productivity
Obtain demographic information
Confirm demographic information
Enter demographic information
Obtain financial information
Confirm financial information
Enter financial information
Obtain clinical information
Confirm clinical information
Enter clinical information
Orient registration staff
Train registration staff
Evaluate registration staff
Monitor registration staff
Ensure staff adherence to policies
Ensure staff adherence to procedures
Assist with organizing
Assist with scheduling
Communicate patient flow issues
Verify patient demographic information
Verify patient insurance information
Edit demographic information
Explain consent for treatment
Explain financial liability
Initiate performance management processes
Collect outstanding patient account balances
Run end of day reports
Ensure accurate accounting of funds
Identify process changes
Recommend process changes
Improve registration process performance
Improve registration process efficiency
Establish internal controls
Assess internal controls effectiveness
Ensure compliance with University policies
Ensure compliance with University procedures
Train employees on controls
Train employees on policies
Train employees on procedures
Monitor staff compliance with initiatives
Inspire team to achieve KPIs
Maintain harmonious working relationship
Maintain collaborative working relationship
Adhere to University policies
Adhere to University procedures
Safeguard University assets
How You'll Work.
Team & Collaboration
Healthcare team members
Full Job Description
**_Current Employees:_** If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click [here](https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this [tip sheet](https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf). _The University of Miami Health System has opened phase 2 to our state-of-the-art facility in Downtown Doral that serves as a western hub for our distinguished regional network of ambulatory services. This 160,000 square foot expansion will continue to bring world-class academic medicine, cutting-edge technology, and innovative treatment options to the rapidly growing Doral community. UHealth at Doral will have services through the Sylvester Comprehensive Cancer Center, Bascom Palmer Eye Institute, and the Desai Sethi Urology Institute, as well as specialties such as cardiology, endocrinology, otolaryngology, gastroenterology, dermatology, and more. The expansion will provide residents with innovative, specialized medical services in the heart of their community. UHealth at Doral has 8 operating rooms, 3 endoscopy procedure rooms, 33 cancer treatment bays, over 60 multidisciplinary exam rooms, and supporting ancillary services like imaging, lab, and respiratory therapy._ **Core Job Summary:** The University of Miami, Department of Patient Access has an exciting opportunity for a Full-Time Supervisor, Patient Access to work at Doral. The Supervisor, Patient Access (On-Site) oversees and supervises the day-to-day business and clinical support operations of assigned location and Tier 1 team responsible for ensuring a smooth operational patient flow by providing a wide range of critical front end revenue cycle and clinic support operations, for hospital and practice-based locations across the University of Miami Health System The Supervisor, Patient Access (On-Si
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