Perry Ellis International
Retail
Supervisor(part-time)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Supervisor (part-time) at Perry Ellis International. Skills: Customer experience, Sales operations, Team supervision. Respond to all customer needs. Achieve excellent scores on secret shopper reports”
What You'll Achieve.
Meet sales goals; Ensure customer satisfaction
Industry & Context.
Lift to 25 pounds
What They're Looking For.
Must Have
1-2 years of retail experience, Flexible reliable transportation, Verbal and written skills, Interpersonal communication skills, Customer service skills, Customer service-oriented, Must be able to move and/or lift to 25 pounds
What You'll Do.
Respond to all customer needs
Achieve excellent scores on secret shopper reports
Ensure store is visually distinctive
Maintain store appearance impeccably
Demonstrate awareness of store sales plans
Demonstrate awareness of business results
Demonstrate product knowledge
Assist customers with requests
Share vision and plans execution
Analyze business trends
Analyze inventory opportunities
Plan time effectively
Support appropriate staffing levels
Comply with all company policies
Comply with all procedures
Comply with all operations
Support store maintenance
Support physical appearance of store
Support cleanliness of store
Communicate loss prevention occurrences
Support supervision of staff members
Motivate staff members
Participate in pricing strategies
Support execution of merchandise set up
Communicate store inventory opportunities
Support replenishment of merchandise
Adhere to Human Resources standards
Hold teams accountable for achieving results
Communicate opportunities to Store Managers
Empower team in decision making
Involve team in decision making
Guide decision making process
Foster dialogue around solutions
Maintain confidentiality
How You'll Work.
Team & Collaboration
Work with Store Manager; Work with District Manager; Work with Loss Prevention Manager
Communication Scope
Written communication; Verbal communication
Full Job Description
Company Overview Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries owns and licenses nationally and with a brand portfolio of over 40 Brands domestically and internationally recognized brands including: Perry Ellis®, Original Penguin® by Munsingwear®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand Slam®, John Henry®, Manhattan®, Axist® and Farah®. The Company enhances its roster of brands by licensing trademarks from third parties, including: Nike® for swimwear, and Callaway®, PGA TOUR®, and Jack Nicklaus® for golf apparel. ABOUT THE COMPANY: Original Penguin is an American clothing line with roots in the 1950s and 60s, the brand specializes in clothing, footwear, and eyewear. Original Penguin embodies a mix of iconic American Sportswear with modern-minded style into a diverse range of products for a full lifestyle brand. Made for originals, by originals. SUMMARY: The Supervisor Key Holder is a support role in running our retail stores efficiently. The Supervisor Key Holder supports the Store Manager in all operations and sales management functions. The Supervisor Key Holder ensures the sales team meets its goals of efficiency and customer satisfaction. They support the Store Manager to ensure the store is replenished, marketing and promotional changes are executed to company directives in addition to supporting training sales associates. RESPONSIBILITIES: Customer Experience Ability to function as a role model at all times, ensuring that customers remain the top priority; ability to respond to all customer needs. Achieves excellent scores on secret shopper reports. Ensure the store is visually distinctive and appearance impeccably maintained. Demonstrates awareness of store sales plans and results. Demonstrates awareness of individual contribution to business results. Promotes merchandise and demonstrates product knowledge to customers and assist
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