MasterCorp, Inc.
hospitality
SupervisorOrangeLakeEast
“Supervisor - Orange Lake East at MasterCorp, Inc.. Skills: Supervision, Quality inspection, Staff training. Develop and maintain staff excellence. Assign duties to housekeeping personnel”
What You'll Achieve.
Meet quality standards; Meet timeliness standards; Ensure units are cleaned effectively; Ensure units are cleaned efficiently; Report units as vacant and ready; Complete required report cards
Industry & Context.
Solve guest complaints
Resort Operations travel 5%, Task Force travel frequent, Standing, Walking, Pushing, Pulling, Moving, Lifting up to 25 lbs, Bending, Reaching, Ascending/descending, Repetitive motions
What They're Looking For.
Must Have
High school diploma or equivalent, Ability to train others
Nice to Have
Passion for cleanliness, Demonstrated motivational skills, Work ethic, Desire to help others, Work irregular hours
What You'll Do.
Develop and maintain staff excellence
Assign duties to housekeeping personnel
Prep rooms for housekeepers
Clean rooms using 7-step process
Assist in training staff
Report unit maintenance issues
Inspect and prepare clean units
Replace kitchen inventory and supplies
Maintain storage closets
Report lost and found items
Ensure safe working environment
Perform all duties related to site operation
Ensure sense of urgency in staff
Be prompt with assignments
Utilize supplies and equipment efficiently
Perform inventory and linen supplies
Assist in linen inventories
Manage time efficiency of direct reports
Assist in solving guest complaints
Cultivate strong customer relations
Assist resort guests and owners
Knowledge of the resort
How You'll Work.
Team & Collaboration
Housekeeping personnel; Executive Housekeeper
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