Shields Health Solutions
SupervisorofPatientServices
“Supervisor of Patient Services at Shields Health Solutions. Skills: Process management, Supervision, Workflow evaluation. Supervise a team of employees. Set targets for team”
What You'll Achieve.
Evaluate, make recommendations and implement changes to processes and workflows; Opportunities for positive patient interactions and workflow
Industry & Context.
Troubleshoot work flow questions
Commit to obtaining required certification within a mutually agreed upon timeframe, Discretion and confidentiality is essential
What They're Looking For.
Must Have
High school diploma or equivalent, 3+ years of pharmacy technician experience, Registered with the State of employment, Nationally certified as a CPhT, Ability to establish credibility within a team environment, Highly proficient in Pharmacy Operating Systems, Highly proficient in EMR's
Nice to Have
1+ years of Pharmacy Liaison experience, Desire and aptitude for leading and developing others, Very organized with attention to detail, Great interpersonal skills, High integrity, Dependable, Good listener, Effective communicator, Working knowledge in Microsoft Office products, Energetic and highly motivated team player
What You'll Do.
Supervise a team of employees
Review email communications
Troubleshoot workflow questions
Evaluate TelemetryRx completion
Observe/evaluate people's workflow
Assist with weekly staff meeting
Assist with Kick off calls
How You'll Work.
Team & Collaboration
Promoting collaboration between refill technicians, pharmacy liaisons, pharmacy operations staff, and PSC staff.
Communication Scope
Effective communicator
Applying for this Supervisor of Patient Services role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Shields Health Solutions?
Real rants from real employees. Read before you apply.