Supervisor

## Position Overview and Responsibilities The Live Sales Supervisor is responsible for supporting the daily execution, team performance, operational flow, and customer experience of the Live Sales department. This role focuses heavily on team supervision, show execution, operational organization, KPI performance, and the maintenance of strong business standards throughout livestream operations. The ideal candidate has experience leading teams in fast-paced retail, production, or sales environments and understands how to balance customer engagement, operational efficiency, and business performance. Responsibilities Support the day-to-day operations and execution of the Live Sales department Supervise Hosts, Auctioneers, Curators, Prep, and Fulfillment teams during livestream operations Help ensure livestreams are organized, operationally prepared, and customer-ready Monitor team productivity, pacing, engagement, and overall show execution Assist with achieving business KPIs, including revenue, conversion, AOV, units sold, and operational efficiency Support scheduling, task delegation, workflow organization, and team communication Partner with merchandising, inventory, fulfillment, and production teams to support business needs Assist with inventory flow, replenishment, organization, and operational accuracy Help troubleshoot operational challenges in real time during live programming Support onboarding, training, coaching, and development of team members Ensure company standards, operational processes, and customer experience expectations are maintained Assist with post-show recaps, operational reporting, and performance feedback Maintain a strong understanding of Dolls Kill product categories, promotions, and brand voice. ## Qualifications Qualifications 1–3+ years of leadership, retail, operations, or supervisory experience preferred Strong organizational, communication, and multitasking skills Ability to lead teams in fast-paced, high-energy environments Strong pr