SupervisorMeterServices

Bermex, Inc. Full time Regular **About The Team** At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team. **About the Role** The Meter Services Supervisor reports to the Operations or Project Manager at Bermex. This position plays a key role in interacting with customers, holding knowledge of industry standards, interfacing with management from within and outside of the department, and leading special initiatives in the meter reading department. This position also requires a high degree of metering reading knowledge, excellent time management, and exceptional interpersonal communication skills. ***Salary Transparency: Salary for this role is at $80,000/year. *** **What You’ll Do** Meter Services Supervision: * Identify, investigate, and resolve issues ensuring deadlines are met * Partner with customers, managers, utility, or other personnel to ensure customer satisfaction with ongoing communication, cooperative problem management, and regular feedback on goal achievement or obstacles experienced * Work with Manager and other leaders to identify and address inefficiencies and opportunities for cost reduction * Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers * Recommend and implement personnel actions, such as employee selection, evaluation, rewards, or disciplinary actions * Recommend and implement measures to improve worker motivation, equipment performance, work methods, or customer services * Requisition needed personne