Company

Supervisor,HROperations

Bonifacio Global City, Philippines FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Supervisor, HR Operations. Skills: HR Operations, Team Leadership, HR Systems & Data Management, Stakeholder Management, Process Improvement. Oversee end-to-end HR processes including onboarding, offboarding, employee movements, and data updates. Ensure timely and accurate processing of HR transactions”

What You'll Achieve.

ensuring efficient delivery of employee lifecycle services; ensuring accuracy of employee data; compliance with policies and local labor laws; continuous improvement of HR processes; ensuring all HR operations are aligned with local regulatory requirements and organizational standards; ensure a seamless employee experience; Monitor service delivery against SLAs

Industry & Context.

Problems you'll solve

Problem-solving and decision-making ability

What They're Looking For.

Must Have

Bachelor’s degree in Human Resources, Business Administration, or related field, 5–8 years of HR experience, at least 3 years in a supervisory or leadership role, Experience in HR Operations or Shared Services environment

What You'll Do.

Oversee end-to-end HR processes including onboarding

Ensure timely and accurate processing of HR transactions

Monitor service delivery against SLAs and resolve operational issues

and develop HR Operations team members

Allocate workload and manage team performance

Handle escalations and support resolution of complex HR cases

Ensure accuracy and integrity of employee data in Workday

Conduct regular audits and data quality checks

Support reporting requirements

Identify and implement process improvements to enhance efficiency and service quality

Support system enhancements and HR transformation initiatives

How You'll Work.

Team & Collaboration

Collaborate with HR Business Partners, Talent Acquisition, Payroll, and Employee Relations and other teams; Act as escalation point for HR Operations concerns; Provide guidance on HR processes, policies, and systems

Communication Scope

Excellent communication and stakeholder management

Full Job Description

**HR Operations Supervisor** The HR Operations Supervisor is responsible for overseeing daily HR operational activities and ensuring efficient delivery of employee lifecycle services. This role leads a team of HR Operations specialists, ensuring accuracy of employee data, compliance with policies and local labor laws, and continuous improvement of HR processes. This role **primarily supports employees based in the Philippines** , ensuring all HR operations are aligned with local regulatory requirements and organizational standards. The position acts as a key partner to HR, business leaders, and support functions to ensure a seamless employee experience. **Duties & Responsibilities:** **HR Operations** * Oversee end-to-end HR processes including onboarding, offboarding, employee movements, and data updates * Ensure timely and accurate processing of HR transactions * Monitor service delivery against SLAs and resolve operational issues **Team Leadership** * Supervise, coach, and develop HR Operations team members * Allocate workload and manage team performance * Handle escalations and support resolution of complex HR cases **HR Systems & Data Management** * Ensure accuracy and integrity of employee data in Workday * Conduct regular audits and data quality checks * Support reporting requirements **Stakeholder Management** * Collaborate with HR Business Partners, Talent Acquisition, Payroll, and Employee Relations and other teams * Act as escalation point for HR Operations concerns * Provide guidance on HR processes, policies, and systems **Process Improvement** * Identify and implement process improvements to enhance efficiency and service quality * Support system enhancements and HR transformation initiatives **Qualifications** * Bachelor’s degree in Human Resources, Business Administration, or related field * 5–8 years of HR experience, with at least 3 years in a supervisory or leadership role * Experience in HR Operations or Shared Services environment **Skills & Com

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