Frasers Group

Retail

SupervisorCycleTechnician

£35–45k ~AI est. Sutton, England, United Kingdom FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for not-applicable candidates.

The Brief

“Supervisor Cycle Technician at Frasers Group. Skills: Bicycle repair, Customer consultation. Carry out bicycle repairs. Perform brake adjustments”

Industry & Context.

Retail
Problems you'll solve

Diagnosing issues

Eligibility Requirements

Physically able to work, Lift bikes

What They're Looking For.

Must Have

Skilled in bicycle mechanics, Experience repairing bike types, Physically able to work, Lift bikes when needed, Flexible to work evenings, Flexible to work weekends

Nice to Have

Previous workshop experience, Knowledge of bicycle brands, Knowledge of bicycle models, Knowledge of bicycle components

What You'll Do.

Carry out bicycle repairs

Perform brake adjustments

Perform drivetrain maintenance

Perform suspension servicing

Assemble new bicycles

Conduct service consultations

Provide repair recommendations

Provide repair estimates

Support customers selecting parts

Support customers selecting upgrades

Support customers selecting accessories

Perform safety inspections

Highlight potential issues

Resolve potential issues

Maintain quality standards

Organise the workshop

Manage stock efficiently

Deliver excellent customer service

How You'll Work.

Team & Collaboration

Work within a team

Communication Scope

Friendly advice; Clear advice

Full Job Description

As a Cycle Technician at Evans Cycles, you’ll be at the centre of our workshop – delivering high-quality repairs, servicing, and safety checks to keep our customers riding with confidence. You’ll bring technical expertise, a commitment to quality, and a passion for cycling into every repair, while providing clear and friendly advice to customers. Why Join Us? We don’t just sell bikes – we live and breathe cycling. As part of Evans Cycles and the wider Frasers Group, you’ll have access to a fantastic range of benefits, rewards, and opportunities to grow your career. Here’s what you can expect: * Commission-led bonuses across a wide range of products. * Monthly Group Rewards & Recognition. * Access to development courses and national qualifications. * 40% in-store uniform discount. * Group-wide 20% discount across all Frasers Group brands. * Discounted gym membership. * Ride-To-Work Scheme (eligibility applies). What You’ll Be Doing Carrying out a wide range of bicycle repairs including brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension servicing. Assembling new bicycles to manufacturer guidelines and ensuring they’re safe and ready for sale. Conducting service consultations with customers, diagnosing issues, and providing clear repair recommendations and estimates. Supporting customers in selecting the right parts, upgrades, and accessories for their bikes. Performing safety inspections to highlight and resolve potential issues. Maintaining high standards of quality control so every repair meets our safety and service expectations. Organising the workshop, managing spare parts, tools, and stock efficiently. Delivering excellent customer service – explaining repairs, offering advice, and ensuring every rider leaves confident in their bike. ## Qualifications About You Skilled in bicycle mechanics, with experience repairing a wide range of bike types and components. Previous workshop experience as a mechanic/technician is highly desirab

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