Expeditors
Logistics
Supervisor-CustomsBrokerage
Neural analysis suggests this role is
optimal for executive candidates.
“Supervisor -Customs Brokerage at Expeditors. Skills: Customs brokerage, Supervision, Logistics. Supervise and develop staff. Handle customs brokerage service professionally”
What You'll Achieve.
Meet company working procedures standard; Meet KPIs; Meet customer requirements
Industry & Context.
Problem solving skills
What They're Looking For.
Must Have
University graduate, 2 years experience in supervisory level, 5 years solid experience in customs brokerage, Experience in air or sea freight logistics, Well-versed in Customs E-Paperless system, Knowledge of customs formalities/clearance, Knowledge of cargo handling process, Knowledge of customs regulations, Can operate E-Paperless system, Computer literacy, Good Thai & English Typing Skills, Good communication in English, Possess good coordination skills, Possess problem solving skills, Possess negotiation skills, Possess high accuracy, Ability to work independently
Nice to Have
Certified Customs Specialist, Licensed Customs Broker
What You'll Do.
Supervise and develop staff
Handle customs brokerage service professionally
Ensure staff follow company policies
Ensure staff follow procedures
Ensure staff follow concernments
Ensure staff follow Customs Department regulations
Monitor procedures manual
Control procedures manual
Ensure team completes customs declaration
Monitor E-Paperless system
Evaluate E-Paperless system
Monitor performance of customs clearance
Track performance of customs clearance
Meet company working procedures standard
Meet customer requirements
Coordinate with pricing teams
Coordinate with sale teams
Coordinate with account management teams
Review price competitiveness
Ensure price accuracy
Update concerned parties on news
Monitor subcontractor performance
Monitor service provider performance
Ensure subcontractor performance meets standard
Ensure service provider performance meets standard
Deal with customers on issues
Ensure team answers phone calls
Deliver effective solution to customer
Find opportunity to improve performance
Take additional assignments
How You'll Work.
Team & Collaboration
Cross-functional coordination; Pricing teams; Sale teams; Account management teams
Communication Scope
Good communication in English
Full Job Description
We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Key Accountabilities: 1. To supervise and develop the staff in handling customs brokerage service professionally and in timely manner. 2. To ensure and educate staff for strictly following our company’s policies, procedures and concernments. This is including Customs Department’s regulations in handling the shipment and customs formalities. 3. To monitor and control a current and accurate procedures manual that details the processing requirements for each entry. 4. To ensure team is completing customs declaration to Customs Department completely and accuracy. 5. To monitor and evaluate E-Paperless system whether it is well maintain as per the Customs Department’s requirements. 6. To monitor and track the performance of customs clearance to meet company work
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