Expeditors

Logistics

Supervisor-CustomsBrokerage

$750–1200k ~AI est. Bangpli, Samut Prakan, Thailand FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for executive candidates.

The Brief

“Supervisor -Customs Brokerage at Expeditors. Skills: Customs brokerage, Supervision, Logistics. Supervise and develop staff. Handle customs brokerage service professionally”

What You'll Achieve.

Meet company working procedures standard; Meet KPIs; Meet customer requirements

Industry & Context.

Logistics
Problems you'll solve

Problem solving skills

What They're Looking For.

Must Have

University graduate, 2 years experience in supervisory level, 5 years solid experience in customs brokerage, Experience in air or sea freight logistics, Well-versed in Customs E-Paperless system, Knowledge of customs formalities/clearance, Knowledge of cargo handling process, Knowledge of customs regulations, Can operate E-Paperless system, Computer literacy, Good Thai & English Typing Skills, Good communication in English, Possess good coordination skills, Possess problem solving skills, Possess negotiation skills, Possess high accuracy, Ability to work independently

Nice to Have

Certified Customs Specialist, Licensed Customs Broker

What You'll Do.

Supervise and develop staff

Handle customs brokerage service professionally

Ensure staff follow company policies

Ensure staff follow procedures

Ensure staff follow concernments

Ensure staff follow Customs Department regulations

Monitor procedures manual

Control procedures manual

Ensure team completes customs declaration

Monitor E-Paperless system

Evaluate E-Paperless system

Monitor performance of customs clearance

Track performance of customs clearance

Meet company working procedures standard

Meet customer requirements

Coordinate with pricing teams

Coordinate with sale teams

Coordinate with account management teams

Review price competitiveness

Ensure price accuracy

Update concerned parties on news

Monitor subcontractor performance

Monitor service provider performance

Ensure subcontractor performance meets standard

Ensure service provider performance meets standard

Deal with customers on issues

Ensure team answers phone calls

Deliver effective solution to customer

Find opportunity to improve performance

Take additional assignments

How You'll Work.

Team & Collaboration

Cross-functional coordination; Pricing teams; Sale teams; Account management teams

Communication Scope

Good communication in English

Full Job Description

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Key Accountabilities: 1. To supervise and develop the staff in handling customs brokerage service professionally and in timely manner. 2. To ensure and educate staff for strictly following our company’s policies, procedures and concernments. This is including Customs Department’s regulations in handling the shipment and customs formalities. 3. To monitor and control a current and accurate procedures manual that details the processing requirements for each entry. 4. To ensure team is completing customs declaration to Customs Department completely and accuracy. 5. To monitor and evaluate E-Paperless system whether it is well maintain as per the Customs Department’s requirements. 6. To monitor and track the performance of customs clearance to meet company work

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