FIS
Supervisor,BPSOperationsProcessing
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“Supervisor, BPS Operations Processing at FIS. Skills: Operational Oversight, Team Management, Quality Control. Supervise day-to-day GAA activities. Process global transactions”
What You'll Achieve.
Ensuring accuracy, completeness, and timeliness of global loan and securities data; Ensure all deliverables meet defined SLAs and quality standards
Industry & Context.
Issue resolution; Escalate and resolve high-risk or complex issues
Candidate should be flexible to support business in extended hours
What They're Looking For.
Must Have
10+ yrs work experience in financial services, Proven ability to manage quality and accuracy of deliverables, ensuring timely completion for both self and team, written and verbal communication skills, with the ability to interact effectively with internal teams, management, and clients, Candidate should be flexible to support business in extended hours, Good knowledge in MS-excel
Nice to Have
Experience of Loan syndication and financial services, Fluent in English, Excellent communicator – ability to discuss concerns and issues with other support team
What You'll Do.
Supervise day-to-day GAA activities
Process global transactions
Ensure all deliverables meet defined SLAs
Monitor daily checklists
Provide direct supervision to analysts
Conduct performance discussions
Develop team capability through training
Ensure all updates/adjustments are supported
Perform periodic quality checks
Escalate and resolve high-risk issues
Ensure compliance with internal policies
How You'll Work.
Team & Collaboration
Coordination with cross-functional teams such as Reconciliation, Settlements, and Client Services; Interact effectively with internal teams, management, and clients; Ability to discuss concerns and issues with other support team
Communication Scope
written and verbal communication skills; ability to interact effectively with internal teams, management, and clients; Excellent communicator
Full Job Description
**_Supervisor_** As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS? **About the role:** * The GAA Supervisor is responsible for overseeing daily operations of the Global Asset Administration team, ensuring accuracy, completeness, and timeliness of global loan and securities data. * The role involves team leadership, process governance, issue resolution, and coordination with cross-functional teams such as Reconciliation, Settlements, and Client Services. **About the team:** * We bring together market-leading growth solutions and premiere operational services which primarily serve the investment bank and broker-dealer community with front-to-back best-of-breed solutions. * Our solutions include – Loan syndication, capital market, private debt, and middle market. * Data processing volumes require more than a billion transactions to be processed on any given product and that requires employing the latest technology stack and best of monitoring tools. * About 2500 FIS employees around the globe working with our solutions. * Total $1.1 Billion Annual Revenue * 68 of our clients are FIS Top 125 clients. **What you will be doing:** **1.Operational Oversight** * Supervise day-to-day GAA activities, including: * Maintenance of global loan and securities data (rates, maturities, commitments, payment schedules) * Processing of global transactions across loans, securities, and liabilities * Activation/deactivation of facilities and updates to asset-related information * Ensure all deliverables meet defined SLAs and quality standards * Monitor daily checklists, workflows, and queue management **2\. Team Management & Leadership** * Provide direct supervision to analysts, including: * Task allocation, prioritization, and w
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