The North Face
Supervisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Supervisor at The North Face. Skills: Sales generation, Customer service, Team development. Deliver personalized customer engagement. Support sales goals”
What You'll Achieve.
Exceed sales goals; Meet productivity goals
Industry & Context.
Solution-oriented
Stand and move for extended periods, Perform physical tasks, Lift light to moderate weight
What They're Looking For.
Must Have
1+ years retail leadership experience, High School Diploma or equivalent
What You'll Do.
Deliver personalized customer engagement
Monitor key performance indicators
Achieve individual goals
Model selling behaviors
Foster consumer-centric mindset
Supervise daily store operations
Support stockroom operations
Onboard new team members
Maintain visual merchandising standards
Ensure product replenishment
Support inventory integrity
Promote community engagement
Uphold company policies
Maintain safety standards
Follow operational procedures
Foster positive store environment
Encourage collaboration
How You'll Work.
Team & Collaboration
Support store leadership team; Partner with Store Manager; Partner with Assistant Store Manager
Communication Scope
Verbal communication; Written communication
Full Job Description
At The North Face we dare to lead the world forward through Exploration. We were born to Explore, Disrupt and to Lead. We were born to Love Wild Places and to Spark Curiosity. We believe that exploration is a mindset - both on the mountain and off the mountain - and it infuses everything we do. As a community of explorers, we stay curious about new ideas, places, and people. So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side with a team of adventure-loving people, The North Face just may be the place for you. To learn more about our values and our culture, visit [ _The North Face Careers_](https://www.thenorthface.com/en-us/about-us/careers) or [ _www.thenorthface.com_](https://www.thenorthface.com/en-us). **Supervisor** **What will you do?** A day in the life of a Supervisor at The North Face looks a little like this. As a Supervisor, you play a key role in supporting the store’s leadership team and driving abets-in-class customer experience. You will lead by example, coach and develop associates, and ensure operational excellence across customer engagement, merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and contribute to the store’s success. This role is ideal for someone who thrives in a fast-paced retail environment, enjoys mentoring others, and is passionate about delivering exceptional service. Let’s break down that day-in-the-life a bit more. * Deliver a high level of personalized customer engagement through genuine interactions. * _Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achieving individual goals._ * _Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions._ * _Coach and develop as
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