Supervisor

## Description   Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.   Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.   Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this our people are honest, dynamic, and community spirited.   If these are values you share, we would love you to join our team.   At Mulberry our Supervisors are called 'Team Leads' because you must be passionate about people, determined to deliver an extraordinary customer experience and open to learning and developing yourself and others. We want you to strive to be an expert within your field and be excited to to play your part in our 'Back to the Mulberry Spirit' strategy.   What we need from you:   You will always be Customer focused: -        You will nurture a welcoming and fun environment for your customers and team. -        You will be committed to delivering an engaging and memorable customer experience in your store and inspire your team to also. -        You will be culturally connected; you understand how Mulberry fits into the fabric of life and art around us and use this to excite our customers. -        You will develop and maintain key customer relationships using instore CRM tools to support you and your team.   You will help to develop the best team: -        You will support in creating a high performing team where diversity is celebrated and every individual feels valued, respected, and included. Always championing equity, empathy, and understanding in all interactions - internally and externally. -        You will encourage dynamic discussions and invite ideas and different perspectives in order to drive