Moonpig Group

logistics

Supervisor

Tamworth, United Kingdom Permanent
The Brief

“Supervisor at Moonpig Group. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, team leadership, warehouse operations. Lead and support daily activities across Inbound, Space, Projects, and Inventory operations. Allocate workload effectively to ensure priorities and service levels are achieved”

What You'll Achieve.

Ensure priorities and service levels are achieved; Support productivity, quality, service, and stock accuracy targets

Industry & Context.

logistics
Problems you'll solve

Good attention to detail and problem-solving ability

Eligibility Requirements

Safely operate VNA/forklift equipment in line with site procedures and licence requirements

What They're Looking For.

Must Have

Valid VNA/Forklift licence, Experience working within a warehouse, logistics, or supply chain environment, understanding of inbound operations, inventory control, stock management, or space planning, Experience supporting or leading teams within a fast-paced operational environment, Ability to balance hands-on operational tasks with leadership responsibilities, communication skills with confidence working across teams and external contacts, Comfortable using Warehouse Management Systems (WMS), Good working knowledge of Google Sheets, Google Docs, and Microsoft Office products, organisation skills with the ability to prioritise workload effectively, Good attention to detail and problem-solving ability, Solid understanding of health and safety practices within warehouse operations, Positive and collaborative approach to teamwork and continuous improvement

What You'll Do.

Lead and support daily activities across Inbound

and Inventory operations

Allocate workload effectively to ensure priorities and service levels are achieved

Monitor workflow throughout the shift and respond to changing operational demands

Act as a first point of contact for operational queries and escalations

and space utilisation activities within the operation

Safely operate VNA/forklift equipment in line with site procedures and licence requirements

Support stock putaway

and housekeeping activities

Communicate operational updates

and performance information clearly

and stock accuracy targets

Track team performance and support corrective actions where required

and day-to-day support to team members

Conduct team briefings and communicate operational priorities

Support project and change activity across the department

Identify opportunities to improve processes

and space utilisation

Ensure all activities are completed safely and in line with company procedures and operational standards

Support audit readiness

and housekeeping standards across the department

How You'll Work.

Team & Collaboration

Build working relationships with Supply Chain teams, suppliers, carriers, and internal stakeholders; Communicate operational updates, priorities, risks, and performance information clearly; Provide coaching, guidance, onboarding, and day-to-day support to team members; Conduct team briefings and communicate operational priorities; Support project and change activity across the department; Positive and collaborative approach to teamwork

Communication Scope

communication skills with confidence working across teams and external contacts; Communicate operational updates, priorities, risks, and performance information clearly; Conduct team briefings and communicate operational priorities

Process & Methodology

Support project and change activity across the department

Free ATS check

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