Levi's® Stores

Supervisor

$0–0k Boston, Massachusetts, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Supervisor at Levi's® Stores. Skills: Customer service, Sales performance, Team supervision. Engage consumers. Model service behaviors”

What You'll Achieve.

Ensure highest service level; Ensure highest sales level; Ensure brand equity; Ensure customer satisfaction; Ensure financial growth; Encourage engagement; Encourage retention; Encourage talent; Meet or exceed store goals; Meet or exceed individual goals

Industry & Context.

Problems you'll solve

Resolve consumer concerns

Eligibility Requirements

Stand, Walk, Kneel, Squat, Crouch, Bend, Stoop, Talk, Hear, Reach, Type, Reach overhead, Climb ladders, Flexible schedule, Evening shifts, Weekend shifts, Holiday shifts, Reliable transportation

What They're Looking For.

Must Have

Progressive retail leadership experience, Proven skills in supervising, Proven skills in coaching, Proven skills in training, Ability to work a flexible schedule, Ability to perform all essential job functions, Able to lift up to 40 pounds, Must have reliable transportation

Nice to Have

High school diploma or GED preferred

What You'll Do.

Model service behaviors

Provide coaching on sales training

Resolve consumer concerns

Partner on elevated consumer issues

Participate in training process

Contribute to engagement environment

Contribute to retention environment

Contribute to talent environment

Deliver performance feedback

Handle cash operations

Handle merchandise operations

Perform replenishment

Perform store procedures

Flex store business strategies

Meet performance goals

How You'll Work.

Team & Collaboration

Store management team; Store manager; Associate manager; Assistant store manager

Communication Scope

Performance feedback

Full Job Description

You're an original. So are we. We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world. Where we lead, others follow. For more than 160 years, we've used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi's®, Dockers®, Denizen® and Signature by Levi Strauss & Co.™ Supervisor contribute as an integral member of the store management team by contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth. **About the Role** * Creates a high energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates, supervising and providing consistent coaching on sales training process in order to ensure the highest level of service and sales. * Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind. Partner with store manager on elevated consumer issues * Participates in training process for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy and programs and other associate responsibilities. * Partner with store management to set expectations, coach and contribute to an environment that encourages engagement, retention and talent. Deliver formal performance feedback in partnership with store management * Efficient handling of all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards. Perform store procedures in compliance with store po

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