Levi's® Stores
Supervisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Supervisor at Levi's® Stores. Skills: Customer service, Sales performance, Team supervision. Engage consumers. Model service behaviors”
What You'll Achieve.
Ensure highest service level; Ensure highest sales level; Ensure brand equity; Ensure customer satisfaction; Ensure financial growth; Encourage engagement; Encourage retention; Encourage talent; Meet or exceed store goals; Meet or exceed individual goals
Industry & Context.
Resolve consumer concerns
Stand, Walk, Kneel, Squat, Crouch, Bend, Stoop, Talk, Hear, Reach, Type, Reach overhead, Climb ladders, Flexible schedule, Evening shifts, Weekend shifts, Holiday shifts, Reliable transportation
What They're Looking For.
Must Have
Progressive retail leadership experience, Proven skills in supervising, Proven skills in coaching, Proven skills in training, Ability to work a flexible schedule, Ability to perform all essential job functions, Able to lift up to 40 pounds, Must have reliable transportation
Nice to Have
High school diploma or GED preferred
What You'll Do.
Model service behaviors
Provide coaching on sales training
Resolve consumer concerns
Partner on elevated consumer issues
Participate in training process
Contribute to engagement environment
Contribute to retention environment
Contribute to talent environment
Deliver performance feedback
Handle cash operations
Handle merchandise operations
Perform replenishment
Perform store procedures
Flex store business strategies
Meet performance goals
How You'll Work.
Team & Collaboration
Store management team; Store manager; Associate manager; Assistant store manager
Communication Scope
Performance feedback
Full Job Description
You're an original. So are we. We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world. Where we lead, others follow. For more than 160 years, we've used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi's®, Dockers®, Denizen® and Signature by Levi Strauss & Co.™ Supervisor contribute as an integral member of the store management team by contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth. **About the Role** * Creates a high energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates, supervising and providing consistent coaching on sales training process in order to ensure the highest level of service and sales. * Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind. Partner with store manager on elevated consumer issues * Participates in training process for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy and programs and other associate responsibilities. * Partner with store management to set expectations, coach and contribute to an environment that encourages engagement, retention and talent. Deliver formal performance feedback in partnership with store management * Efficient handling of all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards. Perform store procedures in compliance with store po
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