Johnson Controls

Supervisor

$65–95k Charlotte, North Carolina, United States; Hickory, North Carolina, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Supervisor at Johnson Controls. Skills: Service supervision, Revenue responsibility, Customer satisfaction. Oversee daily servicing activities. Supervise field team”

What You'll Achieve.

Meet corporate goals; Exceed corporate goals; Achieve assigned goals; Exceed assigned goals

Industry & Context.

Eligibility Requirements

Travel between Charlotte and Hickory, NC, Travel may include nights, Travel may include weekends

What They're Looking For.

Must Have

Supervisory/leadership abilities, Training abilities, Team building abilities, Presentation skills, Negotiation skills, District administration, Effective customer interaction, Bachelor's Degree or equivalent experience, 5-10 years integrated systems sales/service, Valid driver's license, Driving record meets requirements, Pass background checks, Ability to work full-time schedule, Available to travel

Nice to Have

Bachelor's in Electrical Engineering Discipline

What You'll Do.

Oversee daily servicing activities

Oversee local stakeholders

Instruct new technicians

Train existing technicians

Travel to visit customers

Ensure safety compliance

Ensure employee safety training is thorough

Identify safety issues and hazards

Notify safety office of hazards

Implement plans to meet goals

Implement programs to meet goals

Implement processes to meet goals

Maximize market potential

Maximize new bookings

Maximize profitability

Maintain effective customer communications

Build solid customer relationships

Ensure contractual obligations are fulfilled

Resolve customer complaints

Minimize customer concerns

Enhance customer relations

Assign performance measurements

Motivate employees to achieve goals

Motivate stakeholders to achieve goals

Perform clerical job procedures

Perform dispatch job procedures

Instruct clerical personnel

Train clerical personnel

Instruct dispatch personnel

Train dispatch personnel

How You'll Work.

Team & Collaboration

Interaction with customers

Communication Scope

Customer communications; Presentation skills

Full Job Description

**Build your best future with the Johnson Controls team** As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! **What we offer** * Competitive salary * Paid vacation/holidays/sick time - 15 days of vacation first year * Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one * Extensive product and on the job/cross training opportunities **with outstanding resources** * Encouraging and collaborative team environment * Non-decal vehicle is provided. * Dedication to safety through our Zero Harm policy * Check us out: **What you will do** The Service Supervisor will oversee the daily activities of servicing our customer's Fire/Life Safety equipment needs, supervise field team and oversee stakeholders in the local area. Instruct and train all new and existing technicians. Travel to visit our customers. **How you will do it** * **Safety Compliance:** Ensure that all employees comply with corporate safety programs. Responsible to ensure that employee safety training is thorough, complete and up-to-date. Identify safety issues and hazards and notify corporate safety office of those conditions that require corrective action. * **Revenue responsibility:** Including implementing plans, programs and processes designed to meet and exceed corporate goals and obj

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