Johnson Controls
Supervisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Supervisor at Johnson Controls. Skills: Service supervision, Revenue responsibility, Customer satisfaction. Oversee daily servicing activities. Supervise field team”
What You'll Achieve.
Meet corporate goals; Exceed corporate goals; Achieve assigned goals; Exceed assigned goals
Industry & Context.
Travel between Charlotte and Hickory, NC, Travel may include nights, Travel may include weekends
What They're Looking For.
Must Have
Supervisory/leadership abilities, Training abilities, Team building abilities, Presentation skills, Negotiation skills, District administration, Effective customer interaction, Bachelor's Degree or equivalent experience, 5-10 years integrated systems sales/service, Valid driver's license, Driving record meets requirements, Pass background checks, Ability to work full-time schedule, Available to travel
Nice to Have
Bachelor's in Electrical Engineering Discipline
What You'll Do.
Oversee daily servicing activities
Oversee local stakeholders
Instruct new technicians
Train existing technicians
Travel to visit customers
Ensure safety compliance
Ensure employee safety training is thorough
Identify safety issues and hazards
Notify safety office of hazards
Implement plans to meet goals
Implement programs to meet goals
Implement processes to meet goals
Maximize market potential
Maximize new bookings
Maximize profitability
Maintain effective customer communications
Build solid customer relationships
Ensure contractual obligations are fulfilled
Resolve customer complaints
Minimize customer concerns
Enhance customer relations
Assign performance measurements
Motivate employees to achieve goals
Motivate stakeholders to achieve goals
Perform clerical job procedures
Perform dispatch job procedures
Instruct clerical personnel
Train clerical personnel
Instruct dispatch personnel
Train dispatch personnel
How You'll Work.
Team & Collaboration
Interaction with customers
Communication Scope
Customer communications; Presentation skills
Full Job Description
**Build your best future with the Johnson Controls team** As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! **What we offer** * Competitive salary * Paid vacation/holidays/sick time - 15 days of vacation first year * Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one * Extensive product and on the job/cross training opportunities **with outstanding resources** * Encouraging and collaborative team environment * Non-decal vehicle is provided. * Dedication to safety through our Zero Harm policy * Check us out: **What you will do** The Service Supervisor will oversee the daily activities of servicing our customer's Fire/Life Safety equipment needs, supervise field team and oversee stakeholders in the local area. Instruct and train all new and existing technicians. Travel to visit our customers. **How you will do it** * **Safety Compliance:** Ensure that all employees comply with corporate safety programs. Responsible to ensure that employee safety training is thorough, complete and up-to-date. Identify safety issues and hazards and notify corporate safety office of those conditions that require corrective action. * **Revenue responsibility:** Including implementing plans, programs and processes designed to meet and exceed corporate goals and obj
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