Carter's
Retail
Supervisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Supervisor at Carter's. Skills: Customer engagement, Team leadership, Brand expertise. Become a product and brand expert. Welcome customers with a warm greeting”
What You'll Achieve.
Drive results; Respond to customer concerns timely and with an appropriate resolution; Implement actions to drive results
Industry & Context.
Solutions-oriented mindset
Minimum of two closing shifts a week
What They're Looking For.
Must Have
High school diploma, Lift 40 pounds, Stand or walk for extended periods, Climb up and down a ladder, Provide availability that may include days, nights, weekends, and holidays, Minimum of two closing shifts a week
Nice to Have
Product and brand expert
What You'll Do.
Become a product and brand expert
Welcome customers with a warm greeting
Provide assistance with product styles
Maintain a genuine customer focus
and inclusive environment
Model service standards
Coach others to success
Lead and execute an assigned business focus area
Perform Leader on Duty supervisor responsibilities
Respond to customer concerns timely
Utilize customer feedback to identify areas of opportunity
Implement actions to drive results
Build customer loyalty through Company sponsored programs
in the moment feedback
Raise performance concerns to Store Manager
Recognize exceptional performance
Support store team with Asset Protection
How You'll Work.
Team & Collaboration
Coaching others to success; Support store team
Communication Scope
Verbal communication; Written communication
Full Job Description
# **If you are a CURRENT Carter’s employee,_do not apply_ via this external application. Search "Browse Jobs" in Workday to apply internally.** Love what you do. Carter’s Careers. As a Full Time Supervisor, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prepare them for the first day of school, and all the big and little moments on their parenting journey. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits. What we love about Carter’s: Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love? Benefits we love: Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life. Benefits and perks that make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more! Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more! The opportunity to build skills and grow as an individual. We provide professional and personal development to shape your care
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