ICHI
Creative Production
StudioSystemsEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Studio Systems Engineer at ICHI. Skills: Studio systems, Production pipeline, Infrastructure design. Create technical infrastructure. Implement technical infrastructure”
What You'll Achieve.
Improve production pipeline efficiencies
Industry & Context.
Troubleshoot
What They're Looking For.
Must Have
Several years production experience, Proven experience complex project setups, Experience efficiently onboarding freelancers, Experience managing user access, Experience handling server file storage, Ability to execute build appraisals, Ability to provide in-engine technical support, Ability to liaise with client tech teams, Confident communicator, Ability to distill complex requirements
Nice to Have
AI and machine learning experience
What You'll Do.
Create technical infrastructure
Implement technical infrastructure
Act as voice for UK team
Coordinate with NA operations
Align global technical needs
Collaborate with global IT team
Manifest infrastructure strategies
Assess creative needs
Translate needs into IT requirements
Develop multi-tiered infosec compliance
Ensure project compliance
Audit production kits
Install capture builds
Install project software
Collaborate on IT support
Provide in-engine technical support
Liaise with client tech teams
Liaise with developer tech teams
How You'll Work.
Team & Collaboration
Central infra team; Operations leadership; Global IT team; Internal teams
Communication Scope
Clear actionable insights
Process & Methodology
Project setups
Full Job Description
**The Opportunity - Studio Systems Engineer** At ICHI, our creative output relies on a seamless, highly functional technical infrastructure. We are looking for a forward-thinking Studio Systems Engineer to provide strategic oversight for ICHI’s business technology and IT needs, with a laser focus on project delivery and our creative production pipeline. Working from either our London or Brighton offices, this isn’t just a standard tech support role, it is a specialist role. You will be the definitive bridge between our creative ambitions and our technical capabilities. You will be responsible for representing UK technical needs on a global scale, designing the infrastructure in alignment with global guidelines and collaboration with the central infra team to support our teams, and anticipating production bottlenecks before they happen. You will blend deep technical intuition with operational rigour to ensure our internal staff and external freelancers have the perfect foundation to do their best work. You will have significant reach across the agency, shaping how we work from a technological standpoint. At ICHI, we value those who take ownership of the technical pipeline, bridging the gap between high-level IT strategy and on-the-ground creative production to build a best-in-class technical environment. At ICHI (part of Keywords Studios), we know a diverse workforce only elevates the great work we do. As such, we are an equal opportunities employer and we take diversity and inclusion seriously. **Studio Systems Engineer - The Impact You’ll Make** * Strategic Infrastructure & Pipeline Optimisation: Create and implement the technical infrastructure with guidance from our central infra team to support ICHI UK project delivery. You won't just maintain systems; you will proactively identify bottlenecks in the creative production pipeline (such as file rendering, collaborative proofing, and asset management) and develop solutions to streamline workflows from brief to deli
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