StudioOperations&TrafficLead

Who is HelloKindred? HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid. Our vision is to make work accessible and people’s lives better. We do this by disrupting traditional employment barriers – connecting ambitious talent to flexible opportunities with trusted brands. Work set-up: Hybrid (4 days per week in-office, 1-day WFH) Our client, a corporate communications and technology consultancy that helps organisations improve stakeholder engagement through communication strategy, branding, digital platforms, intranets, apps, and communication-focused technology solutions, is seeking an experienced Studio Operations & Traffic Lead to serve as the control tower of the agency. In this role, you will be responsible for overseeing every active project, resourcing commitment, and potential bottleneck across the studio. You will have the authority to identify risks, flag issues, escalate where necessary, and coordinate across teams to ensure work progresses efficiently and deadlines are met. This is not an administrative role. It is a hands-on operational leadership position with significant influence over how the studio functions on a day-to-day basis. What you will do: Traffic & studio visibility: * Own and maintain the studio job board - ensuring every active job is tracked, updated, and visible to leadership at all times. * Run regular (daily or weekly) traffic and capacity check-ins with creative, production, and AM teams. * Be the single point of escalation when priorities conflict, facilitating resourcing decisions that individual AMs cannot and should not make alone. * Monitor studio capacity in real time, flagging over-allocation, bottlenecks, and resourcing gaps before they impact delivery. * Ensure jobs move smoothly from brief to delivery, with clear handoffs and no stage sitting idle without reason. Resourcing & capacity management: * Maintain