Lucid Motors
Automotive
StudioManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Studio Manager at Lucid Motors. Skills: Sales team management, Sales target achievement, Customer experience, Studio operations. Directly manage, coach, develop and support a sales team with the successful articulation and delivery of the Lucid brand and ownership experience. Lead the studio team and processes that enable the studio to achieve their sales targets”
What You'll Achieve.
Achieve sales targets; Meet sales, test drives, delivery, and productivity goals; Build pipeline and create owners; Reach studio goals; Achieve expectations for the respective location; Excel in performance metrics; Ensure all positions are filled in a timely manner; Ensure a seamless experience for customers; Ensure timely execution on lead generation and/or market Initiatives; Deliver results by communicating company initiatives and engaging team; Provide best-in-class experience in every interaction; Ensure the customer journey is frictionless and seamless from reservation through to delivery; Adhere to brand standards
Industry & Context.
Analyze data to determine optimal business strategies; Empower and guide employees through challenging customer concerns, to make decisions in the customers’ best interest
Ability to work evenings and weekends in a retail environment, Ability to obtain appropriate state DMV licensing, where applicable, Valid driver’s license with no suspensions within the past year, Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years, Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation
What They're Looking For.
Must Have
5+ years of store management experience in retail, luxury or hospitality, A Bachelor’s degree or equivalent experience in business, sales, or related discipline, Experience with leading a team of sales focused professionals that can deliver an achievement of their targets, Experience making data driven decisions and holding team accountable to KPI’s, Extensive experience and ability to lead a team that fosters an inclusive and collaborative environment, Acts with urgency and champions excellence in all company objectives, Proficient in English, Proficient in Microsoft Office products, CRM tools (i. e. Salesforce) and retail business systems, Demonstrates a passion for electric vehicles and premium vehicle markets, Ability to work evenings and weekends in a retail environment, Ability to obtain appropriate state DMV licensing, where applicable, Valid driver’s license with no suspensions within the past year, Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire
Nice to Have
Automotive sales management experience preferred, secondary language skill set being a plus
What You'll Do.
develop and support a sales team with the successful articulation and delivery of the Lucid brand and ownership experience
Lead the studio team and processes that enable the studio to achieve their sales targets
Coach and motivate the sales team to meet sales
and productivity goals
Demonstrate sales leadership by role-playing and having an active presence in customer-facing locations
Train and develop team on sales
financing and delivery processes
Analyze data to determine optimal business strategies
Set individual goals for your team
ensuring processes and routines are conducive to building pipeline and creating owners in order to reach studio goals
Ensure the team is fluent in all aspects of Lucid product knowledge and relevant automotive industry offerings
and competitive landscape
Drive for excellence in all areas of business focused on reaching expectations for the respective location
Provide targeted coaching
skill development for Sales Specialists and Brand Ambassadors to excel in performance metrics with weekly one-on one meetings
training and development of a high performing and customer focused team
ensuring all positions are filled in a timely manner
direction and coach all members of the Sales Team to ensure a seamless experience for customers and all members of the Lucid community
and high performing teams through defining efficient processes and developing the sales team through teaching moments
and target lists for Sales Specialists and tracks results to ensure timely execution on lead generation and/or market Initiatives
Demonstrates a confidence in operations and planning all aspects of the business including developing monthly sales attainment plans and communication of results to team
reservations and motivates a team to deliver results by communicating company initiatives and engaging team through effective coaching
performance management and training
Responsible for ensuring all employees provide best-in-class experience in every interaction on the studio floor
and through actively following up on leads
Empower and guide employees through challenging customer concerns
to make decisions in the customers’ best interest while also supporting Lucid’s mission
Acts as a Senior Sales Advisor
handling high-potential customers
Clientele management for VIP customers
Own the operations within the studio to ensure the customer journey is frictionless and seamless from reservation through to delivery
Supervise merchandising product inventory and display
Manage and coordinate Studio team scheduling
Partner with Retail Operations and coordinate with vendors and service providers as needed
Ensure facility maintenance and showroom presentation adhere to the brand standards
Assist with daily operations as needed
How You'll Work.
Team & Collaboration
Work alongside accomplished minds in the industry; Develop inclusive, diverse, and high performing teams; Partner with Retail Operations; Coordinate with vendors and service providers
Communication Scope
Successful articulation and delivery of the Lucid brand and ownership experience; Communication of results to team
Process & Methodology
Developing monthly sales attainment plans, Setting sales goals, timelines, and target lists, Tracking results for timely execution on lead generation and/or market initiatives
Full Job Description
Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. As a Studio Manager within a Lucid Sales Studio, your primary responsibility will be to directly manage, coach, develop and support a sales team with the successful articulation and delivery of the Lucid brand and ownership experience. This role will report directly to the Market Leader to lead the studio team and processes that enable the studio to achieve their sales targets. BUSINESS HEALTH Coach and motivate the sales team to meet sales, test drives, delivery, and productivity goals Demonstrate sales leadership by role-playing and having an active presence in customer-facing locations Train and develop team on sales, financing and delivery processes Analyze data to determine optimal business strategies Set individual goals for your team, ensuring processes and routines are conducive to building pipeline and creating owners in order to reach studio goals Ensure the team is fluent in all aspects of Lucid product knowledge and relevant automotive industry offerings, and competitive landscape Drive for excellence in all areas of business focused on reaching expectation
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