Equinox
Health, Wellness And Fitness
StudioManager
“Studio Manager at Equinox. Skills: managing their studio, leading their studio team, interpersonally savvy, business acumen, creative problem solve, learn on the fly. expertly and efficiently managing their studio. leading their studio team”
What You'll Achieve.
contribute to the company growth by expertly and efficiently managing their studio and leading their studio team; ultimate owner of the success and health of your business; ridership and retail goals; ensure all deadlines are met
Industry & Context.
creatively problem solve; Confidently manage conflict in high pressure situations; Demonstrate a solution oriented mindset and ability to execute within company standards in any situation; Proactively identify and address difficult situations
able to work flexible/non-traditional hours including weekends and some holidays
What They're Looking For.
Must Have
superior customer service and hospitality skills, highly organized with the ability to prioritize multiple tasks with tight deadlines, ability to communicate clearly with team members, clients, and senior management, able to work flexible/non-traditional hours including weekends and some holidays, Personal passion for fitness and/or the SoulCycle brand is required
What You'll Do.
expertly and efficiently managing their studio
leading their studio team
Foster the SoulCycle Community and Culture in your studio
Set the weather in your studio so your team loves to come to work
Be a hospitality champion that provides exceptional hospitality to riders and staff
and inspires their team to uphold high hospitality standards and our core values
Build and foster relationships in your studio
with your instructors and local community
Acknowledge your teams wins and show gratitude
Develop holistic business plans that encompass ridership and retail goals
Analyze and manage studio profit and loss statements
Identify and execute opportunities with corporate partnerships and community impact
Ensure that all company-wide initiatives are executed in your studio
Develop and execute new rider acquisition and retention plans alongside marketing partner
Proactively address your studio’s hiring needs by identifying your team’s strengths and areas of opportunity
Provide in the moment feedback and coaching to your team when necessary
Oversee the onboarding
training and development of all new ASMs and part-time hires
Continuously identify and develop high potential employees
Coach your team on time management and prioritization of tasks/initiatives to ensure all deadlines are met
Be an expert on studio specific and company-wide operational procedures and policies
Seamlessly transition yourself
and studio to new ways of working and processes
embrace and manage change within your studio and your team
Confidently manage conflict in high pressure situations
Demonstrate a solution oriented mindset and ability to execute within company standards in any situation
Proactively identify and address difficult situations
How You'll Work.
Team & Collaboration
Build and foster relationships in your studio, with your instructors and local community; Acknowledge your teams wins and show gratitude; Provide in the moment feedback and coaching to your team when necessary; Oversee the onboarding, training and development of all new ASMs and part-time hires; Continuously identify and develop high potential employees; Coach your team on time management and prioritization of tasks/initiatives to ensure all deadlines are met; Seamlessly transition yourself, team, and studio to new ways of working and processes; Be open to, embrace and manage change within your studio and your team; ability to communicate clearly with team members, clients, and senior management
Communication Scope
ability to communicate clearly with team members, clients, and senior management
Process & Methodology
Develop holistic business plans, Develop and execute new rider acquisition and retention plans, Coach your team on time management and prioritization of tasks/initiatives to ensure all deadlines are met
Applying for this Studio Manager role?
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