Equinox

Health, Wellness And Fitness

StudioManager

$72–75k San Francisco, California, United States; New York City, New York, United States; London, United Kingdom FULL TIME Remote Friendly
The Brief

“Studio Manager at Equinox. Skills: managing their studio, leading their studio team, business acumen, interpersonally savvy, creative problem solve, learning on the fly. managing their studio. leading their studio team”

What You'll Achieve.

contribute to the company growth by expertly and efficiently managing their studio and leading their studio team; ultimate owner of the success and health of your business; ridership and retail goals; Ensure that all company-wide initiatives are executed in your studio; ensure all deadlines are met

Industry & Context.

Health, Wellness And Fitness
Problems you'll solve

creatively problem solve; Confidently manage conflict in high pressure situations; Demonstrate a solution oriented mindset and ability to execute within company standards in any situation; Proactively identify and address difficult situations

Eligibility Requirements

able to work flexible/non-traditional hours including weekends and some holidays

What They're Looking For.

Must Have

superior customer service and hospitality skills, highly organized with the ability to prioritize multiple tasks with tight deadlines, ability to communicate clearly with team members, clients, and senior management, able to work flexible/non-traditional hours including weekends and some holidays, Personal passion for fitness and/or the SoulCycle brand is required

What You'll Do.

managing their studio

leading their studio team

Fostering the SoulCycle Community and Culture in your studio

Setting the weather in your studio so your team loves to come to work

Being a hospitality champion that provides exceptional hospitality to riders and staff

and inspires their team to uphold high hospitality standards and our core values

Building and fostering relationships in your studio

with your instructors and local community

Acknowledging your teams wins and showing gratitude

Developing holistic business plans that encompass ridership and retail goals

Analyzing and managing studio profit and loss statements

Identifying and executing opportunities with corporate partnerships and community impact

Ensuring that all company-wide initiatives are executed in your studio

Developing and executing new rider acquisition and retention plans alongside marketing partner

Proactively addressing your studio’s hiring needs by identifying your team’s strengths and areas of opportunity

Providing in the moment feedback and coaching to your team when necessary

Overseeing the onboarding

training and development of all new ASMs and part-time hires

Continuously identifying and developing high potential employees

Coaching your team on time management and prioritization of tasks/initiatives to ensure all deadlines are met

Being an expert on studio specific and company-wide operational procedures and policies

Seamlessly transitioning yourself

and studio to new ways of working and processes

embracing and managing change within your studio and your team

Confidently managing conflict in high pressure situations

Demonstrating a solution oriented mindset and ability to execute within company standards in any situation

Proactively identifying and addressing difficult situations

How You'll Work.

Team & Collaboration

Build and foster relationships in your studio, with your instructors and local community; Provide in the moment feedback and coaching to your team; Oversee the onboarding, training and development of all new ASMs and part-time hires; Continuously identify and develop high potential employees; Coach your team on time management and prioritization of tasks/initiatives; Seamlessly transition yourself, team, and studio to new ways of working and processes; Be open to, embrace and manage change within your studio and your team

Communication Scope

ability to communicate clearly with team members, clients, and senior management

Process & Methodology

prioritize multiple tasks with tight deadlines, Develop holistic business plans, Develop and execute new rider acquisition and retention plans

Free ATS check

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