Equinox
Health, Wellness And Fitness
StudioManager
Neural analysis suggests this role is
optimal for mid candidates.
“Studio Manager at Equinox. Skills: Studio management, Team leadership, Business development, Customer service, Operational efficiency. Expertly and efficiently managing their studio. Leading their studio team”
What You'll Achieve.
Contribute to the company growth by expertly and efficiently managing their studio and leading their studio team; Ultimate owner of the success and health of your business
Industry & Context.
Creatively problem solve; Confidently manage conflict in high pressure situations; Demonstrate a solution oriented mindset and ability to execute within company standards in any situation; Proactively identify and address difficult situations
Must be able to work flexible/non-traditional hours including weekends, All employees are expected to be available to work peak holiday shifts, Must have a legal right to work in the United States
What They're Looking For.
Must Have
Superior customer service and hospitality skills, Highly organized with the ability to prioritize multiple tasks and meet deadline, Ability to communicate clearly with team members, clients, and management, Able to work flexible/non-traditional hours including weekends, All employees are expected to be available to work peak holiday shifts, Must have a legal right to work in the United States
Nice to Have
Personal passion for fitness and/or the SoulCycle brand is required
What You'll Do.
Expertly and efficiently managing their studio
Leading their studio team
Foster the SoulCycle Community and Culture in your studio
Be a hospitality champion that provides exceptional hospitality to riders and staff
and inspires their team to uphold high hospitality standards and our core values
Build and foster relationships in your studio
with your instructors and local community
Develop holistic business plans that encompass ridership and retail goals
Analyze and manage studio profit and loss statements
Identify and execute opportunities with corporate partnerships and community impact
Ensure that all company-wide initiatives are executed in your studio
Develop and execute new rider acquisition and retention plans alongside marketing partner
Proactively address your studio’s hiring needs by identifying your team’s strengths and areas of opportunity
Provide in the moment feedback and coaching to your team when necessary
Oversee the onboarding
training and development of all new ASMs and part-time hires
Continuously identify and develop high potential employees
Coach your team on time management and prioritization of tasks/initiatives to ensure all deadlines are met
Be an expert on studio specific and company-wide operational procedures and policies
Seamlessly transition yourself
and studio to new ways of working and processes
embrace and manage change within your studio and your team
Confidently manage conflict in high pressure situations
Demonstrate a solution oriented mindset and ability to execute within company standards in any situation
Proactively identify and address difficult situations
How You'll Work.
Team & Collaboration
Build and foster relationships in your studio, with your instructors and local community; Provide in the moment feedback and coaching to your team when necessary; Oversee the onboarding, training and development of all new ASMs and part-time hires; Continuously identify and develop high potential employees; Coach your team on time management and prioritization of tasks/initiatives to ensure all deadlines are met; Seamlessly transition yourself, team, and studio to new ways of working and processes; Be open to, embrace and manage change within your studio and your team; Ability to communicate clearly with team members, clients, and management
Communication Scope
Ability to communicate clearly with team members, clients, and management
Full Job Description
Who We Are We’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people. Join us—we’d love to have you Our Mission To foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust. To make a real, lasting impact, we’ll work nonstop to embrace and create change. Because nobody is equal until everyone is equal. SoulCycle is seeking a Studio Manager who will contribute to the company growth by expertly and efficiently managing their studio and leading their studio team. The ideal candidate will have a passion for the SoulCycle culture and brand. This person will be interpersonally savvy with a strong business acumen and have the ability to creatively problem solve and learn on the fly. This person embodies integrity, confidence, is a role model, is bold, is strategic, and is responsible for and the ultimate owner of the success and health of your business. The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned. ROLES AND RESPONSIBILITIES : INTERPERSONAL SAVVY * Foster the SoulCycle Community and Culture in your studio * Set the weather in your studio so your team loves to come to work * Be a hospitality champion that provides exceptional hospitality to riders and staff, and inspires their team to uphold high hospitality standards and our core values * Build and foster relationships in your studio, with your instructors and local community * Acknowledge your teams wins and sho
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