JETSET Pilates
Studio Lead
StudioLead
“Studio Lead at JETSET Pilates. Skills: customer service, sales. Assist in delivering the ultimate boutique fitness experience to every client, every time.. Provide the highest level of customer service to all clients and visitors upon arrival.”
What You'll Achieve.
providing exceptional service to clients; create and maintain a welcoming environment; perform retail transactions accurately; maintain a clean and organized front desk and lobby area
Industry & Context.
solve problems
work morning, evening, and weekend shifts as necessary
What They're Looking For.
Must Have
answer phones, field questions, respond to emails, process sales, perform retail transactions accurately, maintain a clean and organized front desk and lobby area, assist Instructors in opening & closing duties, stay up-to-date on all policies and pricing options
What You'll Do.
Assist in delivering the ultimate boutique fitness experience to every client
Provide the highest level of customer service to all clients and visitors upon arrival.
Greet and check-in clients professionally upon arrival and thank them as they leave.
Recruit and retain clients
and refer comments and concerns appropriately.
Sell memberships and class packages in-person
in conjunction with the General Manager/Owner-Operator by utilizing the Client Relationship Manager (CRM) system (AXLE).
Maintain a clean and tidy studio.
Process retail sales and restock inventory as needed.
How You'll Work.
Team & Collaboration
assist staff; assist Instructors
Communication Scope
answer phones; field questions; respond to emails; provide accurate information
Applying for this Studio Lead role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about JETSET Pilates?
Real rants from real employees. Read before you apply.