Equinox
Sports & Fitness
StudioCrew
“Studio Crew at Equinox. Provide high level customer service. Provide high level hospitality to clients”
Industry & Context.
Problem solving skills
3 days of availability week over week, Totaling 20 hours, Available to work peak holiday shifts
What They're Looking For.
Must Have
Customer service experience, Ability to prioritize, Ability to multi-task, Willing to initiate tasks, Perform duties without direction, Excellent communication skills, Work with a wide range of personalities, Outstanding customer service skills, Outstanding problem solving skills, Friendly and professional phone etiquette, Friendly and professional email etiquette, Superior organizational skills
What You'll Do.
Provide high level customer service
Provide high level hospitality to clients
Assist studio management in daily tasks
Assist studio management in daily projects
Maintain a positive attitude
Provide support to instructors
Ensure successful class check-in process
Work as a cohesive team
Assist with training new hires
Assist with coaching new hires
Maintain product knowledge for retail
Maintain distinct SoulCycle aesthetic
Maintain distinct SoulCycle appearance
Maintain distinct SoulCycle atmosphere
Maintain distinct SoulCycle culture
Cleaning of exercise equipment
Retail shelf cleaning
Changing room cleaning
How You'll Work.
Team & Collaboration
Cohesive team with staff
Communication Scope
Excellent communication skills
Applying for this Studio Crew role?
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